Night Front Desk Concierge - Guest Experience Lead in Grantham

Night Front Desk Concierge - Guest Experience Lead in Grantham

Grantham Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage night reception, greet guests, and ensure outstanding customer service.
  • Company: Belton Woods Hotel, Spa & Golf Resort, known for its excellent guest experience.
  • Benefits: Free health club membership and discounts across The QHotels Collection.
  • Other info: Perfect for night owls looking for a dynamic work environment.
  • Why this job: Join a team dedicated to exceptional service and create memorable experiences for guests.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 25000 - 30000 Β£ per year.

Belton Woods Hotel, Spa & Golf Resort in Grantham is looking for a night receptionist to manage the reception during the night and ensure outstanding customer service. You will greet guests, handle check-ins and check-outs, and resolve any guest enquiries or complaints professionally.

We're committed to providing excellent service, and the position comes with numerous benefits including free health club membership and discounts across The QHotels Collection.

Night Front Desk Concierge - Guest Experience Lead in Grantham employer: Belton Woods Hotel, Spa & Golf Resort

At Belton Woods Hotel, Spa & Golf Resort, we pride ourselves on being an exceptional employer that values our team members and their growth. With a strong focus on employee development through training and professional qualifications, alongside a supportive work culture that promotes diversity and inclusion, we offer a range of benefits including free health club membership and discounts across our collection. Nestled in beautiful woodland, our location not only provides a stunning backdrop for work but also fosters a sense of community and belonging among our staff.

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Contact Details:

Belton Woods Hotel, Spa & Golf Resort Recruitment Team

We think you need these skills to ace Night Front Desk Concierge - Guest Experience Lead in Grantham

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Teamwork
Customer Service