Health Club Team Member

Health Club Team Member

Grantham Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests, manage bookings, and conduct gym inductions.
  • Company: Join Belton Woods Hotel, a stunning 4-star resort with top-notch leisure facilities.
  • Benefits: Enjoy free health club membership, discounts, training support, and more perks!
  • Why this job: Be part of a vibrant team in a beautiful setting while making a positive impact on guests' health.
  • Qualifications: Level 2 Personal Trainer/Fitness Instructor qualification preferred; excellent customer service skills required.
  • Other info: We value diversity and are committed to equal opportunities for all applicants.

The predicted salary is between 24000 - 36000 £ per year.

Social network you want to login/join with:

Do you pride yourself on providing outstanding guest service?

The important stuff:

Free health club membership (T&Cs apply)
Discounts across golf including membership, guest rates, green fees, buggies and clothing
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!

What will I do?

Welcome and greet guests , make health club bookings, support with membership sales and enquires , carry out daily checks and conduct gym inductions for all new members and regular gym re-assessments as part of the health club retention strategy.

Is this the role for me?

Personal Trainer / Fitness Instructor level 2 qualification as a
minimum, or equivalentwould bepreferred
Excellent customer service & communication skills
Ability to work under pressure and multi-task
Strong attention to detail

Curious to find out more?

Belton Woods Hotel, Spa & Golf Resort is located in Grantham and is a 4*, 136-bedroom property. Our hotel is set in acres of woodland with a 36-hole golf complex which has hosted numerous PGA tournaments. The dining options include the Modern restaurant, The Claret Jug and the Stylish bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.

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Health Club Team Member employer: Belton Woods Hotel, Spa & Golf Resort

At Belton Woods Hotel, Spa & Golf Resort, we pride ourselves on fostering a vibrant work culture that prioritises outstanding guest service and employee well-being. With benefits like a free health club membership, discounts across our collection, and support for professional development, we empower our team members to grow and thrive in a stunning woodland setting. Join us to be part of a diverse and inclusive environment where your contributions are valued and recognised.
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Contact Detail:

Belton Woods Hotel, Spa & Golf Resort Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Health Club Team Member

✨Tip Number 1

Familiarise yourself with the health club's offerings and services. Knowing the ins and outs of what we provide will help you engage with guests more effectively and demonstrate your enthusiasm for the role.

✨Tip Number 2

Showcase your customer service skills during any interactions, whether in person or over the phone. Practice active listening and be ready to share examples of how you've gone above and beyond for customers in the past.

✨Tip Number 3

Network with current employees or professionals in the fitness industry. They can provide insights into our culture and expectations, which can give you an edge during the interview process.

✨Tip Number 4

Prepare to discuss your qualifications and how they align with our needs. Be ready to explain how your experience as a Personal Trainer or Fitness Instructor can contribute to enhancing our guest experience.

We think you need these skills to ace Health Club Team Member

Customer Service Skills
Communication Skills
Attention to Detail
Ability to Work Under Pressure
Multi-tasking
Health and Fitness Knowledge
Personal Trainer / Fitness Instructor Qualification (Level 2 or equivalent)
Sales Skills
Organisational Skills
Interpersonal Skills
Problem-Solving Skills
Time Management
Teamwork
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Health Club Team Member position. Tailor your application to highlight relevant experience and skills.

Highlight Customer Service Skills: Since excellent customer service is crucial for this role, make sure to provide specific examples in your CV or cover letter that demonstrate your ability to engage with guests and handle inquiries effectively.

Showcase Relevant Qualifications: If you have a Personal Trainer or Fitness Instructor level 2 qualification, mention it prominently in your application. If you have any additional certifications or training related to health and fitness, include those as well.

Personalise Your Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Belton Woods Hotel, Spa & Golf Resort and how you can contribute to their team.

How to prepare for a job interview at Belton Woods Hotel, Spa & Golf Resort

✨Showcase Your Customer Service Skills

As a Health Club Team Member, outstanding guest service is key. Prepare examples of how you've provided excellent customer service in the past, whether it's resolving issues or going the extra mile for guests.

✨Demonstrate Your Fitness Knowledge

Since a Personal Trainer or Fitness Instructor qualification is preferred, brush up on your fitness knowledge. Be ready to discuss gym inductions, membership sales, and how you can contribute to the health club's retention strategy.

✨Highlight Your Ability to Multi-task

The role requires working under pressure and managing multiple tasks. Think of situations where you've successfully juggled various responsibilities and be prepared to share these experiences during the interview.

✨Express Your Enthusiasm for the Role

Let your passion for health and fitness shine through. Talk about why you want to work in this environment and how you can contribute to creating a welcoming atmosphere for guests.

Health Club Team Member
Belton Woods Hotel, Spa & Golf Resort
B
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