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For Companies At a Glance
- Tasks: Engage customers, drive sales, and maintain store standards as a Sales Associate.
- Company: Belstaff is a pioneering brand known for innovative, functional clothing that empowers independent spirits.
- Benefits: Enjoy flexible hours, a dynamic team environment, and opportunities for personal growth.
- Why this job: Join a legacy brand that values creativity, teamwork, and making a difference in the retail world.
- Qualifications: Experience in customer service, confidence in sales, and a passion for luxury retail are essential.
- Other info: We celebrate diversity and offer support throughout the recruitment process.
Belstaff was created by and for independent spirits. We know that what we do, and who we do it with, matters. Join the team and make an impact as we build a legacy that surpasses our incredible past.
Our Values:
- Love The Challenge.
- Find A Way.
- Go All In.
- Stand Together.
- Be The Difference.
About Belstaff
Belstaff is a functional clothing brand founded to move people forward. Throughout our history, we have championed material innovation, collaborating with those who challenge the ordinary and celebrate the joy of the journey. Belstaff has designed protective suits for race-car drivers, windproof smocks for Marines, and insulating clothing for mountaineers. At the heart of all these endeavors is an Independent Spirit. Today, this energy unites the people who bring the Belstaff brand to life, providing the best products to our customers—both old and new. We are committed to building a team of curious, conscious individuals dedicated to showing up, standing together, and being the difference between a good day and a great day.
Role Overview
We are seeking a Part-Time Sales Associate to join our Cheshire Oaks Store team, working 24 hours a week. Our Sales Associates bring Belstaff to life for our customers by demonstrating brand values and engaging customers through sharing knowledge of our heritage and products. The role involves driving sales, building rapport, and delivering exceptional service while maintaining high standards in the store.
Key Responsibilities
- Deliver exceptional customer service as part of a dynamic team
- Approach customers and build rapport to anticipate their needs
- Showcase product collections and share Belstaff stories to upsell
- Share knowledge of services such as product care, waxing, and customization, including aftersales support
- Maintain visual merchandising standards and manage stock on the shop floor and back of house
- Follow company and store security procedures, including loss prevention
- Participate in stock audits and counts
- Liaise with Store Management on daily decisions
- Adhere to all company rules and health, safety, and environmental legislation
- Resolve customer queries or complaints professionally
Candidate Requirements
- Experience in a customer-facing role, preferably within a premium or luxury retail environment
- Confidence in delivering exceptional customer service
- Willingness to learn about the brand and products
- Motivation and drive to meet sales targets, with prior experience if possible
- Interest in the luxury or premium retail market
Ideal Candidate Traits
- Inspired by working for Belstaff
- Proud to be a brand ambassador
- Positive contribution to the team
- Enthusiastic about business growth
- Flexible, attentive to detail, and able to work efficiently under pressure
- Receptive to instruction and feedback
- Curious and eager to share ideas
Our Commitment
We are an equal opportunity employer and value diversity. We do not discriminate based on sex, race, marital status, disability, age, sexual orientation, or religion. We are committed to a fair and accessible recruitment process. If you need any adjustments during the application or interview process, please let us know, and we will support you.
Sales Associate (Part-Time, 24 Hours) employer: Belstaff
Contact Detail:
Belstaff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Part-Time, 24 Hours)
✨Tip Number 1
Familiarise yourself with Belstaff's heritage and product range. Understanding the brand's history and values will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you build confidence in approaching customers and anticipating their needs, which is crucial for a Sales Associate role.
✨Tip Number 3
Stay updated on current trends in the luxury retail market. Being knowledgeable about industry trends will not only impress your interviewers but also enable you to provide informed recommendations to customers.
✨Tip Number 4
Showcase your enthusiasm for the role by preparing thoughtful questions to ask during the interview. This demonstrates your genuine interest in the position and the company, making you stand out as a candidate.
We think you need these skills to ace Sales Associate (Part-Time, 24 Hours)
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Belstaff's brand values and heritage. Familiarise yourself with their product offerings and unique selling points. This knowledge will help you tailor your application and demonstrate your enthusiasm for the role.
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles, especially in premium or luxury retail environments. Emphasise any achievements related to sales targets and customer service excellence to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of its values. Mention specific experiences that demonstrate your ability to deliver exceptional customer service and build rapport with customers.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Belstaff
✨Know the Brand Inside Out
Before your interview, take the time to research Belstaff's history, values, and product offerings. Understanding their heritage and what makes them unique will help you connect with the brand during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you built rapport with customers and resolved any issues, as this is crucial for a Sales Associate role.
✨Demonstrate Your Passion for Luxury Retail
Express your enthusiasm for working in the luxury retail market. Share why you are inspired by Belstaff and how you can contribute positively to the team and the brand's growth.
✨Be Ready to Discuss Sales Strategies
Think about how you would approach upselling and driving sales in the store. Be prepared to discuss specific strategies you would use to engage customers and meet sales targets.
