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For Companies At a Glance
- Tasks: Engage customers, drive sales, and maintain store standards as a Sales Associate.
- Company: Belstaff is a pioneering functional clothing brand with a rich heritage in innovation.
- Benefits: Enjoy flexible hours, a dynamic team environment, and opportunities for personal growth.
- Why this job: Join a passionate team and make a real impact while representing a legendary brand.
- Qualifications: Customer service experience, confidence in luxury retail, and a passion for the brand are essential.
- Other info: This is a part-time role with a fixed term contract until May 2026.
Belstaff was created by and for independent spirits. We know that what we do, and who we do it with matters. Join the team and make an impact as we build a legacy that surpasses our incredible past.
Love The Challenge. Find A Way. Go All In. Stand Together. Be The Difference.
A bit about Belstaff
Belstaff is a functional clothing brand founded to move people forward. Throughout our history we have championed material innovation, collaborating with those who challenge the ordinary and celebrate the joy of the journey. Belstaff has designed protective suits for race-car drivers, windproof smocks for Marines and insulating clothing for mountaineers. One thing is at the heart of all these endeavours: An Independent Spirit. Today, this energy prevails and unites the people who bring the Belstaff brand to life, providing the best products to our customers – both old and new. We are committed to building a team of curious, conscious individuals dedicated to showing up, standing together, and being the difference between a good day and a great day.
We are searching for a Part Time Sales Associate to join our Braintree Store team on a fixed term contract ending in May 2026,to work 32 hours a week.
Our Sales Associates bring Belstaff to life for our customers. As a member of the team, you\’ll need to demonstrate an affinity for the brand values and for engaging customers by sharing knowledge of our heritage and product. You must be motivated by driving sales and contributing to achieving targets by building rapport and delivering an exceptional level of service, whilst maintaining excellent standards throughout the store.
We are looking for someone who will be responsible for;
- Being part of a dynamic and positive team who deliver exceptional customer service
- Approaching customers and building rapport in order to anticipate their needs
- Confidently showcasing product collections and sharing Belstaff stories in order to upsell
- Sharing knowledge of services available including product care, waxing and customisation, and delivering aftersales support
- Maintaining visual merchandising standards and stock on the shop-floor and back of house
- Upholding and following Company and Store Security procedures including loss prevention
- Participating in stock audits and counts
- Liaising with the Store Manager, Assistant Store Manager and Supervisor on day to day decisions
- Being aware of and following all company rules and HSE legislation
- Professionally resolving any customer queries or compaints
We are looking for someone who has;
- Experience in a customer facing role, ideally from within a premium/ luxury retail environment
- Confidence delivering exceptional customer service
- The ability and desireto learn about the brand and our product
- Motivation and drive to achieve sales targets, ideally with some previous experience of doing so
- An interest in the luxury/ premium retail market
We are looking for someone who is:
- Inspired by working for Belstaff
- Proud to be a brand ambassador
- Keen to make a positive contribution to the team
- Excited to help us grow our business
- Flexible to work at speed whilst also focussing on the details
- Positive and calm under pressure
- Comfortable taking on instruction and feedback
- Curious and keen to share ideas
Where to from here?
We are an equal opportunity employer and value diversity at our company. We will not discriminate on the basis of sex, race, marital status, disability, age, sexual orientation or religion. We are committed to a fair and accessible recruitment process for all candidates so if you would like us to make any adjustments to the application or interview process, please let us know and we will be happy to support you.
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Sales Associate employer: Belstaff
Contact Detail:
Belstaff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarise yourself with Belstaff's heritage and product range. Understanding the brand's history and values will help you connect with customers and showcase your passion during the interview.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've successfully engaged with customers in previous roles. Highlighting your ability to build rapport will show that you're a great fit for the Sales Associate position.
✨Tip Number 3
Research the luxury retail market and current trends. Being knowledgeable about the industry will not only impress your interviewers but also allow you to discuss how you can contribute to achieving sales targets.
✨Tip Number 4
Prepare to discuss how you handle pressure and resolve customer complaints. Sharing specific instances where you've turned a negative experience into a positive one will demonstrate your problem-solving abilities and commitment to exceptional service.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Belstaff's heritage and values. Familiarise yourself with their product offerings and brand story, as this will help you convey your passion for the brand in your application.
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles, especially within premium or luxury retail environments. Emphasise any achievements related to sales targets and exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific examples of how you've demonstrated the qualities Belstaff is looking for, such as building rapport with customers and delivering outstanding service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Belstaff
✨Know the Brand Inside Out
Before your interview, make sure you research Belstaff thoroughly. Understand their history, values, and product offerings. Being able to discuss how the brand's heritage influences its current products will show your genuine interest and alignment with their ethos.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you built rapport with customers or resolved complaints effectively, as this is crucial for a Sales Associate role.
✨Show Your Sales Motivation
Be ready to discuss your previous sales experiences and how you achieved targets. Share specific strategies you used to upsell products or engage customers, as this will demonstrate your drive to contribute to Belstaff's sales goals.
✨Embrace the Independent Spirit
Belstaff values an independent spirit, so be prepared to share how you embody this in your work. Discuss your ability to take initiative, work collaboratively within a team, and contribute positively to the store environment.
