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For Companies At a Glance
- Tasks: Engage customers, showcase products, and deliver exceptional service in a dynamic retail environment.
- Company: Belstaff, a premium clothing brand with a rich heritage and independent spirit.
- Benefits: Flexible hours (16, 24, 32, or 40h), competitive pay, and a supportive team culture.
- Why this job: Join a passionate team and make a real impact while representing a legendary brand.
- Qualifications: Customer service experience, confidence, and a passion for luxury retail.
- Other info: Opportunities for growth and a commitment to diversity and inclusion.
Overview
Belstaff was created by and for independent spirits. We know that what we do, and who we do it with matters. Join the team and make an impact as we build a legacy that surpasses our incredible past.
Love The Challenge. Find A Way. Go All In. Stand Together. Be The Difference.
A bit about Belstaff
Belstaff is a functional clothing brand founded to move people forward. Throughout our history we have championed material innovation, collaborating with those who challenge the ordinary and celebrate the joy of the journey. Belstaff has designed protective suits for race-car drivers, windproof smocks for Marines and insulating clothing for mountaineers. One thing is at the heart of all these endeavours: An Independent Spirit. Today, this energy prevails and unites the people who bring the Belstaff brand to life, providing the best products to our customers – both old and new. We are committed to building a team of curious, conscious individuals dedicated to showing up, standing together, and being the difference between a good day and a great day.
We are searching for a Full Time and Part Time Sales Associate to join our Brand New Livingston Store team – we have 16h, 24h, 32h or 40h contracts available.
Our Sales Associates bring Belstaff to life for our customers. As a member of the team, you\’ll need to demonstrate an affinity for the brand values and for engaging customers by sharing knowledge of our heritage and product. You must be motivated by driving sales and contributing to achieving targets by building rapport and delivering an exceptional level of service, whilst maintaining excellent standards throughout the store.
Responsibilities
- Being part of a dynamic and positive team who deliver exceptional customer service
- Approaching customers and building rapport in order to anticipate their needs
- Confidently showcasing product collections and sharing Belstaff stories in order to upsell
- Sharing knowledge of services available including product care, waxing and customisation, and delivering aftersales support
- Maintaining visual merchandising standards and stock on the shop-floor and back of house
- Upholding and following Company and Store Security procedures including loss prevention
- Participating in stock audits and counts
- Liaising with the Store Manager, Assistant Store Manager and Supervisor on day to day decisions
- Being aware of and following all company rules and HSE legislation
- Professionally resolving any customer queries or complaints
Qualifications
- Experience in a customer facing role, ideally from within a premium/ luxury retail environment
- Confidence delivering exceptional customer service
- The ability and desire to learn about the brand and our product
- Motivation and drive to achieve sales targets, ideally with some previous experience of doing so
- An interest in the luxury/ premium retail market
What we are looking for
- Inspired by working for Belstaff
- Proud to be a brand ambassador
- Keen to make a positive contribution to the team
- Excited to help us grow our business
- Flexible to work at speed whilst also focusing on the details
- Positive and calm under pressure
- Comfortable taking on instruction and feedback
- Curious and keen to share ideas
Where to from here?
We are an equal opportunity employer and value diversity at our company. We will not discriminate on the basis of sex, race, marital status, disability, age, sexual orientation or religion. We are committed to a fair and accessible recruitment process for all candidates so if you would like us to make any adjustments to the application or interview process, please let us know and we will be happy to support you.
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Sales Associate (16, 24, 32 or 40h) employer: Belstaff
Contact Detail:
Belstaff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (16, 24, 32 or 40h)
✨Tip Number 1
Get to know Belstaff inside out! Familiarise yourself with their heritage, products, and values. When you walk into that interview, show us your passion for the brand and how you can embody its spirit.
✨Tip Number 2
Practice your customer engagement skills. Think about how you would approach a customer in-store and what questions you might ask to build rapport. We want to see you shine in delivering exceptional service!
✨Tip Number 3
Be ready to share your sales achievements! If you've hit targets before, tell us about it. We love candidates who are motivated by driving sales and can demonstrate their success in a customer-facing role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Belstaff team. Let’s make this happen together!
We think you need these skills to ace Sales Associate (16, 24, 32 or 40h)
Some tips for your application 🫡
Show Your Passion for Belstaff: When you're writing your application, let your love for the brand shine through! Share why you’re excited about Belstaff and how you connect with our values. We want to see that independent spirit in your words!
Tailor Your Experience: Make sure to highlight any customer-facing roles you've had, especially in premium or luxury retail. We’re looking for those who can deliver exceptional service, so give us examples of how you've done this in the past.
Be Authentic: Don’t be afraid to show your personality! We appreciate authenticity, so let us know what makes you unique and how you can contribute to our team. Remember, we’re all about standing together and being the difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Belstaff
✨Know Your Brand
Before the interview, dive deep into Belstaff's history and values. Understand their commitment to innovation and how they celebrate the independent spirit. This knowledge will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you built rapport with customers and resolved any issues, as this aligns perfectly with what Belstaff is looking for in a Sales Associate.
✨Demonstrate Your Sales Motivation
Be ready to discuss your previous sales experiences and how you achieved targets. Share specific strategies you used to upsell products or engage customers, showing that you're driven to contribute to Belstaff's success.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team dynamics at Belstaff. This shows your genuine interest in the position and helps you understand how you can make a positive impact within the team.