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For Companies At a Glance
- Tasks: Engage customers and showcase our premium products while driving sales.
- Company: Join Belstaff, a brand that champions independent spirits and innovation.
- Benefits: Flexible hours, dynamic team environment, and opportunities for growth.
- Why this job: Be part of a legacy and make a real impact in luxury retail.
- Qualifications: Customer service experience and a passion for luxury brands.
- Other info: Diverse and inclusive workplace with a commitment to fair recruitment.
Overview
Belstaff was created by and for independent spirits. We know that what we do, and who we do it with matters. Join the team and make an impact as we build a legacy that surpasses our incredible past.
Love The Challenge. Find A Way. Go All In. Stand Together. Be The Difference.
A bit about Belstaff
Belstaff is a functional clothing brand founded to move people forward. Throughout our history we have championed material innovation, collaborating with those who challenge the ordinary and celebrate the joy of the journey. Belstaff has designed protective suits for race-car drivers, windproof smocks for Marines and insulating clothing for mountaineers. One thing is at the heart of all these endeavours: An Independent Spirit. Today, this energy prevails and unites the people who bring the Belstaff brand to life, providing the best products to our customers – both old and new. We are committed to building a team of curious, conscious individuals dedicated to showing up, standing together, and being the difference between a good day and a great day.
Role
We are searching for Full Time and Part Time Sales Associates to join our Brand New Cannock Store team. 16 hour, 24 hour, 32 hour or 40 hour contracts available.
Our Sales Associates bring Belstaff to life for our customers. As a member of the team, you\\\’ll need to demonstrate an affinity for the brand values and for engaging customers by sharing knowledge of our heritage and product. You must be motivated by driving sales and contributing to achieving targets by building rapport and delivering an exceptional level of service, whilst maintaining excellent standards throughout the store.
Responsibilities
- Being part of a dynamic and positive team who deliver exceptional customer service
- Approaching customers and building rapport in order to anticipate their needs
- Confidently showcasing product collections and sharing Belstaff stories in order to upsell
- Sharing knowledge of services available including product care, waxing and customisation, and delivering aftersales support
- Maintaining visual merchandising standards and stock on the shop-floor and back of house
- Upholding and following Company and Store Security procedures including loss prevention
- Participating in stock audits and counts
- Liaising with the Store Manager, Assistant Store Manager and Supervisor on day to day decisions
- Being aware of and following all company rules and HSE legislation
- Professionally resolving any customer queries or complaints
Qualifications we are looking for
- Experience in a customer facing role, ideally from within a premium/ luxury retail environment
- Confidence delivering exceptional customer service
- The ability and desire to learn about the brand and our product
- Motivation and drive to achieve sales targets, ideally with some previous experience of doing so
- An interest in the luxury/ premium retail market
Personal attributes
- Inspired by working for Belstaff
- Proud to be a brand ambassador
- Keen to make a positive contribution to the team
- Excited to help us grow our business
- Flexible to work at speed whilst also focusing on the details
- Positive and calm under pressure
- Comfortable taking on instruction and feedback
- Curious and keen to share ideas
Where to from here?
We are an equal opportunity employer and value diversity at our company. We will not discriminate on the basis of sex, race, marital status, disability, age, sexual orientation or religion. We are committed to a fair and accessible recruitment process for all candidates so if you would like us to make any adjustments to the application or interview process, please let us know and we will be happy to support you.
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Sales Associate (16, 24, 32 or 40h) employer: Belstaff
Contact Detail:
Belstaff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (16, 24, 32 or 40h)
✨Tip Number 1
Get to know Belstaff inside out! Familiarise yourself with their heritage, product lines, and brand values. When you walk into that interview, you want to show them you’re not just another candidate – you’re a true fan of the brand.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with customers in-store. Role-play scenarios with friends or family to get comfortable with upselling and resolving queries – it’ll make you shine during the interview.
✨Tip Number 3
Show your passion for sales! Be ready to share examples of how you’ve driven sales in previous roles. Whether it’s hitting targets or creating memorable customer experiences, let them know you’re motivated to contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Belstaff team and making a difference in their new Cannock store.
We think you need these skills to ace Sales Associate (16, 24, 32 or 40h)
Some tips for your application 🫡
Show Your Passion for Belstaff: When you're writing your application, let your love for the brand shine through! Share why you’re excited about Belstaff and how you connect with our values. We want to see that independent spirit in your words!
Highlight Your Customer Service Skills: Make sure to showcase any experience you have in customer-facing roles. Talk about how you've gone above and beyond to deliver exceptional service. We’re all about making a difference for our customers, so let us know how you’ve done that!
Be Specific About Your Experience: Don’t just list your previous jobs; tell us what you achieved in those roles. If you hit sales targets or received positive feedback from customers, mention it! We love seeing concrete examples of your success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Belstaff
✨Know Your Brand
Before the interview, dive deep into Belstaff's history and values. Understand their commitment to innovation and how they celebrate the independent spirit. This knowledge will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you built rapport with customers and contributed to sales targets. This will demonstrate your fit for the Sales Associate role.
✨Be Ready to Upsell
Think about how you would approach a customer in-store. Practice showcasing products and sharing stories that resonate with Belstaff’s heritage. Being able to upsell confidently will show your motivation and understanding of the role.
✨Embrace Feedback
During the interview, express your willingness to learn and adapt. Share instances where you’ve taken feedback positively and improved your performance. This aligns with Belstaff’s value of being part of a dynamic team and shows your growth mindset.