At a Glance
- Tasks: Maximise sales and provide top-notch customer service in a dynamic retail environment.
- Company: Join Belstaff, a brand that champions independent spirits and innovation.
- Benefits: Flexible contracts, a vibrant team culture, and opportunities for personal growth.
- Other info: Temporary contract until 29/06/26 with potential for growth.
- Why this job: Be part of a legacy while making a real difference in luxury retail.
- Qualifications: Passion for sales and excellent communication skills are essential.
The predicted salary is between 22000 - 27000 £ per year.
Belstaff was created by and for independent spirits.
We know that what we do, and who we do it with matters.
Join the team and make an impact as we build a legacy that surpasses our incredible past.
Love The Challenge. Find A Way. Go All In. Stand Together. Be The Difference.
A bit about Belstaff
Belstaff is a functional clothing brand founded to move people forward.
Throughout our history we have championed material innovation, collaborating with those who challenge the ordinary and celebrate the joy of the journey.
Belstaff has designed protective suits for race-car drivers, windproof smocks for Marines and insulating clothing for mountaineers.
One thing is at the heart of all these endeavours: An Independent Spirit.
Today, this energy prevails and unites the people who bring the Belstaff brand to life, providing the best products to our customers - both old and new.
We are committed to building a team of curious, conscious individuals dedicated to showing up, standing together, and being the difference between a good day and a great day.
We are currently searching for a
Sales Associate to join the tea to maximise sales revenue within the Store whilst building a strong client base and providing an entrepreneurial level of customer service which sets the highest benchmark for the brand.
Strong relationships with clients, sales colleagues and the local business community must be built and maintained.
We're currently recruiting for two roles
- x1 - 40-hour per week contract x1 - 24-hour per-week contract
- This role is on a temporary contract until the 29/06/26
We are looking for someone who will be responsible for
- To set the sales benchmark in store consistently driving sales, achieving personal sales targets and enabling and encouraging other sales colleagues to achieve theirs
- To help create and be part of a dynamic and positive team in order to maintain an environment in the store conducive to generating sales
- To greet, advise and help clients
- To assist clients on the best products to suit their needs
- To confidently and professionally answer questions and queries from clients
- To be able to confidently cross sell and upsell across all product offers in store, ensuring the client is walked through the in store collection.
- To ensure that the client is the main focus at all times.
To set a standard that exceeds the benchmark for customer service within the luxury retail industry.
This includes being fully conversant with all products and services available including product care, waxing, customisation, aftersales and stock availability.
- To ensure customer service levels consistently meet and exceed company expectations.
- To be the role model regarding customer service and sales standards at all times
- To be up to date on local events and current affairs in order to promote conversation with clients.
- To develop and ensure good internal customer service with all other Belstaff Stores and with Head Office.
- Professionally handling customer complaints and issues
- To understand Belstaff's Global and International positioning.
- STOCK & SECURITY
- All Belstaff stock is the responsibility of all teams.
- To be aware of Company and Store Security procedures and ensure they are adhered to at all times.
- To ensure tagging & other security systems are adhered to in store
- To ensure that all stock is protected at all times
- To be alert to the possibility of theft and follow Company procedures to minimise the opportunity for theft
- To ensure the standards of storing stock on the shop-floor and back of house are maintained
- To participate in all audits and counts
- VISUAL MERCHANDISING
- To ensure that the merchandising is in line with the Belstaff image and commercial objectives of the store
- To ensure that stock is correctly labelled, tagged and available on the shop floor at all appropriate times
- Ensuring that the stock is in the best possible condition for sale at all times. If any product is not on the shop floor, it should be stored, so as to avoid damage
- OTHER KEY DUTIES
- Must liaise with Store Manager and other Managers/Supervisor on day to day decisions, regarding safety, profitability and legal issues within the store.
- H&S AND SECURITY
- To be aware of and follow all company rules and HSE legislation.
- You may be required to undertake such further duties as your skills, qualifications and experience allow and/or as may be assigned to you by the Company from time to time.
We are an equal opportunity employer and value diversity at our company.
We will not discriminate on the basis of sex, race, marital status, disability, age, sexual orientation or religion.
We are committed to a fair and accessible recruitment process for all candidates so if you would like us to make any adjustments to the application or interview process, please let us know and we will be happy to support you.
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Sales Associate in Harwell employer: Belstaff
BELSTAFF is an exceptional employer that values its employees by fostering a dynamic and supportive work culture in Bridgend. With a strong emphasis on professional development, team collaboration, and a commitment to delivering outstanding customer experiences, employees are encouraged to grow and thrive in their roles. The company also offers competitive benefits and a unique opportunity to be part of a prestigious brand in the luxury retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate in Harwell
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Sales Associate in Harwell
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Belstaff:Don’t forget to personalise your application for Belstaff! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Belstaff
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Belstaff offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Belstaff and contribute positively during your temporary stint.
