At a Glance
- Tasks: Maximise sales and provide top-notch customer service in a dynamic retail environment.
- Company: Join Belstaff, a brand that champions independent spirits and innovation.
- Benefits: Flexible contracts, competitive pay, and a chance to be part of a legacy.
- Other info: Be part of a diverse team committed to excellence and customer satisfaction.
- Why this job: Make a real impact while building strong relationships with clients and colleagues.
- Qualifications: Passion for sales and excellent communication skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
Belstaff was created by and for independent spirits. We know that what we do, and who we do it with matters. Join the team and make an impact as we build a legacy that surpasses our incredible past. Love The Challenge. Find A Way. Go All In. Stand Together. Be The Difference.
A bit about Belstaff: Belstaff is a functional clothing brand founded to move people forward. Throughout our history we have championed material innovation, collaborating with those who challenge the ordinary and celebrate the joy of the journey. Belstaff has designed protective suits for race-car drivers, windproof smocks for Marines and insulating clothing for mountaineers. One thing is at the heart of all these endeavours: An Independent Spirit. Today, this energy prevails and unites the people who bring the Belstaff brand to life, providing the best products to our customers – both old and new.
We are committed to building a team of curious, conscious individuals dedicated to showing up, standing together, and being the difference between a good day and a great day. We are currently searching for a Sales Associate to join the team to maximise sales revenue within the Store whilst building a strong client base and providing an entrepreneurial level of customer service which sets the highest benchmark for the brand. Strong relationships with clients, sales colleagues and the local business community must be built and maintained.
We are looking for someone who will be responsible for:
- To set the sales benchmark in store consistently driving sales, achieving personal sales targets and enabling and encouraging other sales colleagues to achieve theirs.
- To help create and be part of a dynamic and positive team in order to maintain an environment in the store conducive to generating sales.
- To greet, advise and help clients.
- To assist clients on the best products to suit their needs.
- To confidently and professionally answer questions and queries from clients.
- To be able to confidently cross sell and upsell across all product offers in store, ensuring the client is walked through the in store collection.
- To ensure that the client is the main focus at all times.
- To set a standard that exceeds the benchmark for customer service within the luxury retail industry.
- To ensure customer service levels consistently meet and exceed company expectations.
- To be the role model regarding customer service and sales standards at all times.
- To be up to date on local events and current affairs in order to promote conversation with clients.
- To develop and ensure good internal customer service with all other Belstaff Stores and with Head Office.
- Professionally handling customer complaints and issues.
- To understand Belstaff’s Global and International positioning.
Stock & Security:
- All Belstaff stock is the responsibility of all teams.
- To be aware of Company and Store Security procedures and ensure they are adhered to at all times.
- To ensure tagging & other security systems are adhered to in store.
- To ensure that all stock is protected at all times.
- To be alert to the possibility of theft and follow Company procedures to minimise the opportunity for theft.
- To ensure the standards of storing stock on the shop-floor and back of house are maintained.
- To participate in all audits and counts.
Visual Merchandising:
- To ensure that the merchandising is in line with the Belstaff image and commercial objectives of the store.
- To ensure that stock is correctly labelled, tagged and available on the shop floor at all appropriate times.
- Ensuring that the stock is in the best possible condition for sale at all times.
- If any product is not on the shop floor, it should be stored, so as to avoid damage.
Other Key Duties:
- Must liaise with Store Manager and other Managers/Supervisor on day to day decisions, regarding safety, profitability and legal issues within the store.
H&S and Security:
- To be aware of and follow all company rules and HSE legislation.
- You may be required to undertake such further duties as your skills, qualifications and experience allow and/or as may be assigned to you by the Company from time to time.
We are an equal opportunity employer and value diversity at our company. We will not discriminate on the basis of sex, race, marital status, disability, age, sexual orientation or religion. We are committed to a fair and accessible recruitment process for all candidates so if you would like us to make any adjustments to the application or interview process, please let us know and we will be happy to support you.
Sales Associate in Bicester employer: Belstaff
Belstaff is an exceptional employer that fosters a vibrant and inclusive work culture, where independent spirits thrive. As a Sales Associate, you will not only have the opportunity to drive sales and build strong client relationships but also benefit from a supportive team environment that encourages personal growth and development. With a commitment to excellence in customer service and a focus on innovation, Belstaff offers a unique chance to be part of a legacy that celebrates adventure and craftsmanship in a dynamic retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate in Bicester
✨Tip Number 1
Get to know Belstaff and its products inside out! When you walk into that interview, show us your passion for the brand and how you can connect with customers. It’s all about that independent spirit!
✨Tip Number 2
Practice your sales pitch! Think of ways to upsell and cross-sell our products. We want to see how you can create a memorable shopping experience for our clients, so come prepared with examples.
✨Tip Number 3
Network like a pro! Build relationships with current employees or even local business owners. This shows us you’re serious about being part of the community and can help you stand out in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re keen on joining the Belstaff family right from the start.
We think you need these skills to ace Sales Associate in Bicester
Some tips for your application 🫡
Show Your Independent Spirit:When writing your application, let your personality shine through! We want to see how you embody that independent spirit Belstaff is all about. Share your unique experiences and how they relate to the role of Sales Associate.
Tailor Your Application:Make sure to customise your application for the Sales Associate position. Highlight your relevant skills and experiences that align with our values, like building strong client relationships and providing top-notch customer service.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Belstaff
✨Know Your Products Inside Out
Before your interview, make sure you’re familiar with Belstaff’s product range and their unique features. This will not only help you answer questions confidently but also show your genuine interest in the brand and its offerings.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you’ve successfully met or exceeded targets. Use specific examples that highlight your ability to build relationships with clients and provide exceptional customer service.
✨Embrace the Brand's Spirit
Belstaff values an independent spirit, so be ready to share how you embody this in your work. Think about times when you’ve taken initiative or faced challenges head-on, and be prepared to discuss these during the interview.
✨Engage with Current Affairs
Stay updated on local events and trends that could impact the retail environment. Being able to engage in conversations about these topics with your interviewer will demonstrate your awareness and ability to connect with clients on a deeper level.
