At a Glance
- Tasks: Lead the technical delivery of innovative Salesforce solutions across multiple clouds.
- Company: Join Belron® International Limited, a top-rated workplace in the UK.
- Benefits: Enjoy a competitive salary and extensive benefits package.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real impact by solving complex problems with cutting-edge technology.
- Qualifications: 8+ years Salesforce experience and strong leadership skills required.
The predicted salary is between 70000 - 90000 £ per year.
We believe that this is a very special place and we are delighted to have been ranked in the UK’s Best Workplaces awards. Working at Belron® International Limited means collaborating with intelligent, driven associates to solve people’s problems with real care. We know this will be the best place you’ll ever work.
Role Purpose
We are seeking an experienced Salesforce Technical Lead to provide senior technical leadership for the execution of global Salesforce capabilities spanning:
- Sales Cloud
- Service Cloud
- Field Service
- Experience Cloud
- Marketing Cloud
- B2B Commerce Cloud
This role is accountable for the end‑to‑end technical delivery and quality of a scalable, reusable, and governed set of Salesforce solutions, executed within an agreed enterprise Salesforce strategy and architecture. The role requires advanced problem‑solving capability and technical judgement to pragmatically balance long‑term maintainability, platform sustainability, and technical debt against delivery timelines and speed to market. The role provides senior technical leadership and day‑to‑day management of technical delivery across internal and contingent development resources (including System Integrator partners), driving solution design recommendations, enforcing development standards, and ensuring high‑quality delivery through established governance and architecture approval forums. The role includes hands‑on development, refactoring, and review of developed solutions.
Key Responsibilities
- Execution & Ownership
- Oversee the technical design and build of group‑owned solutions, co‑ordinating and managing the contribution of internal and contingent development resources.
- Review documented Low‑Level Designs ensuring alignment to High‑Level Design and Architecture, identifying aspects for improvement.
- Define and maintain reusable components, configurations, and deployment patterns.
- Ensure alignment with enterprise architecture, security, and data governance standards as defined by central teams.
- Define and enforce coding and configuration best practices across all delivery teams.
- Review the quality of delivered solutions, including documentation, and provide technical sign‑off prior to progression into SIT and QA testing.
- Apply advanced technical problem‑solving to resolve complex and ambiguous delivery challenges, making pragmatic trade‑off decisions between maintainability, scalability, risk, and speed to market.
- Platform Configuration & Customisation
- Own configuration and customisation across:
- Sales processes and automation
- Case management and omnichannel routing
- Field Service scheduling and mobile app extensions
- Experience Cloud portals
- Marketing Cloud journeys and integrations
- Design, build, and review Apex, Lightning Web Components (LWC), integrations, and API‑based solutions.
- Ensure clear separation between global core functionality and approved local market extensions.
- Adopt and mature source‑driven and package‑based development approaches.
- Technical Leadership
- Provide technical leadership, direction, mentoring, and delivery oversight for internal Salesforce developers and contingent resources (including System Integrator partners), including work allocation, technical prioritisation, and quality assurance, without formal line management responsibility.
- Conduct design reviews, code reviews, and quality assurance oversight.
- Drive solution design recommendations and progress them through established architecture and governance forums for approval.
- Contribute to DevOps practices including CI/CD, source control, and release management.
- Ensure delivered solutions meet agreed technical and quality standards.
- Influence senior IT stakeholders and System Integrator partners to adopt agreed architectural standards and approved design patterns, challenging deviations and escalating where required to protect platform integrity and delivery quality.
- Integration & Data Architecture
- Design and recommend scalable integrations with ERP, telephony, marketing, and third‑party platforms in line with agreed enterprise architecture standards.
- Recommend API‑led and event‑driven architecture patterns for governance approval.
- Ensure consistency of data models across regions and deployments.
- Support data migration approaches and global rollout activities.
- Governance, Standards & Continuous Improvement
- Apply and uphold global Salesforce development standards and technical guardrails.
- Partner with Enterprise Architecture and Security teams to ensure compliant execution.
- Define and maintain technical documentation standards.
- Identify, manage, and reduce technical debt through continuous improvement initiatives.
- Produce and maintain Key Design Decision (KDD) documentation to support governance forums, delivery alignment, and long‑term maintainability.
- Stakeholder & Partner Engagement
- Act as the primary technical delivery contact for business stakeholders and delivery teams.
- Collaborate closely with Product Owners, Architects, and Delivery Leads.
- Provide technical oversight of SI and consultancy partners to ensure quality and consistency.
- Support global rollouts and regional enablement activities.
- Establish strong technical credibility with senior IT and delivery stakeholders through evidence‑based recommendations and practical experience.
Required Experience
- 8+ years Salesforce platform experience.
- 3+ years in a Senior Developer, Technical Lead, or Development Lead role.
- Proven experience delivering complex, multi‑cloud Salesforce implementations.
- Experience supporting global package based solutions rollouts across multiple business units.
- Demonstrated experience operating in complex delivery environments requiring strong technical judgement, senior stakeholder influence, and pragmatic decision‑making under delivery pressure.
- Strong hands‑on knowledge of:
- Apex
- Lightning Web Components (LWC)
- Integration patterns (REST, SOAP, Platform Events)
- Salesforce DevOps tooling (e.g. Copado, SFDX, GitLab)
- Source‑driven and package‑based development
- Code scanning and quality tools (e.g. PMD, CodeScan)
- Salesforce security, sharing models, and role hierarchies
Desirable Experience
- Experience working in large enterprise or matrixed global environments.
- Marketing Cloud architecture knowledge (Journeys, Contact Builder, integrations).
- Advanced Field Service configuration (scheduling policies, optimisation).
- Experience Cloud authentication models (e.g. Okta).
- Exposure to enterprise integration platforms (MuleSoft preferred).
This exciting role comes with a very competitive salary and an extensive benefits package.
To All Applicants: Unfortunately, it is not going to be possible to respond to every application so if you have not heard back from us within 7 days, please assume that, unfortunately, your application has not been successful.
Salesforce Technical Lead employer: Belron
At Belron® International Limited, we pride ourselves on being a top employer, recognised in the UK’s Best Workplaces awards. Our collaborative work culture fosters innovation and problem-solving, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills and advance your career. With a competitive salary and an extensive benefits package, working here means being part of a team that genuinely cares about making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Technical Lead
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Salesforce Technical Lead role.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and understanding the latest Salesforce trends. We recommend doing mock interviews with friends or using online platforms to get comfortable with common questions.
✨Tip Number 3
Showcase your projects! If you've worked on any impressive Salesforce implementations, make sure to highlight them in your discussions. We want to see your hands-on experience and how you’ve tackled complex challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Salesforce Technical Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Salesforce Technical Lead role. Highlight your relevant experience with Salesforce platforms and any leadership roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention specific projects or achievements that showcase your technical expertise.
Showcase Your Problem-Solving Skills:In your application, don't forget to highlight your advanced problem-solving capabilities. Share examples of complex challenges you've tackled in previous roles, especially those related to Salesforce implementations. We love seeing how you think on your feet!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're serious about joining our amazing team at Belron® International Limited!
How to prepare for a job interview at Belron
✨Know Your Salesforce Inside Out
Make sure you brush up on all the Salesforce clouds mentioned in the job description. Be ready to discuss your hands-on experience with Sales Cloud, Service Cloud, and others. Prepare specific examples of how you've tackled complex implementations or configurations in these areas.
✨Showcase Your Problem-Solving Skills
This role requires advanced problem-solving capabilities, so be prepared to share instances where you've had to make tough decisions under pressure. Think about times when you balanced maintainability with speed to market and be ready to explain your thought process.
✨Demonstrate Technical Leadership
Since the position involves leading teams, come equipped with examples of how you've mentored others or led technical projects. Highlight your experience in conducting design reviews and ensuring quality standards are met, as this will show your capability to lead without formal authority.
✨Engage with Stakeholders Effectively
The role requires collaboration with various stakeholders, so practice articulating your ideas clearly and confidently. Prepare to discuss how you've influenced senior stakeholders in past roles and how you can establish credibility with them in this new position.
