At a Glance
- Tasks: Manage stock systems and enhance customer interactions in a dynamic distribution centre.
- Company: Join Autoglass®, a leading superbrand with a people-focused culture.
- Benefits: Competitive salary, bonus opportunities, and comprehensive training.
- Other info: Support a vibrant team while contributing to significant business growth.
- Why this job: Be part of a team that values innovation and customer experience.
- Qualifications: Strong communication skills and a positive, adaptable mindset.
The predicted salary is between 25000 - 30000 £ per year.
Contract Type: Fixed Term
About Autoglass® and Laddaw®
We’re a recognised superbrand and we know where we’re going. We’re a business with direction and purpose and regardless of your role here, it’s about us all making a difference with real care. We never stand still. We’re relentless, innovative and ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there.
Making a Difference Together.
As a truly people focused business, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We’ll support you with fantastic tools and training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real people. If this sounds like somewhere you’ll thrive, keep reading.
Location: Bardon, Coalville, Leicestershire
Salary: £28,977.00
Bonus: Additional Bonus
Job Summary
Working within one of our larger Mini Distribution Centres, the purpose of this role is to carry out all aspects of system based stock management, specialising in customer interaction to maximise on internal customer efficiency and accuracy and external sales. This role plays a key part in the customer journey, with a requirement to liaise with multiple departments across the wider Belron UK teams daily.
Accountabilities and Responsibilities
- Contribute towards customer service standards (e.g. customer service targets, delivery times, customer satisfaction measures, flexible approach to changes in customer demands)
- Take responsibility for all elements of system based stock management within the MDC, using the system to manage stock, both glass and consumables ensuring accurate stock visibility
- Liaise with Belron UK departments face to face and over the phone, to support physical and system based stock management
- Contribute to meet or exceed standards in service delivery of vehicle glass and other products and to ensure that Belron UK Ltd quality and other standards are adhered to, and look for ways to continually improve
- Support all opportunities to increase sales and develop the business of Belron UK Ltd, whilst supporting effective cost management and enhancing customer service
- Support the MDC team in meeting or exceeding key performance measures
- Liaise effectively and build strong relationships with both internal and external customers, including Technicians, Supply Chain Hub, District Support Teams and Wholesale Customers
- Follow Health & Safety requirements without exception, including when using manual handling equipment (MHE) and conduct regular self-risk assessments to ensure the safety of yourself and others
- Plan, organise and prioritise workload using multiple applications and computer systems
- Manage information reports relating to stock management of the MDC and associated stock locations within your MDC geographical area
- Resolve complex stock issues to maintain high levels of stock accuracy
- Contribute towards the engagement and effectiveness of the team
- Support the wholesale team activities concerning customer relationships and the MDC wholesale strategy
- Use expertise and knowledge of processes, product journey and internal network to analyse and address issues e.g. missing stock
- Carry out ad hoc activities to support the MDC leadership team
Skills, Experience and Qualifications
- Great communication and customer service skills
- Self-motivated, with the ability to work within a team or individually
- Positive mindset
- Builds strong, credible relationships with colleagues within Belron UK Ltd
- High quality standards
- Highly flexible and is able to adapt to circumstances
- Decision making skills
- Knowledge of Microsoft office/general computer skills
- UK driving licence (desirable)
- Problem solving skills
- Ability to produce reports via our systems
- Planning, organising and decision making skills
- St Johns First Aid (if applicable)
- Fire Marshal (if applicable)
Scale of the role
The Supply Chain Coordinator will typically support up to 150 Autoglass® Technicians, as well as significant wholesale revenue. Supporting a 7 day a week operation.
Key stakeholders
- Supply Chain Operations Leadership Team
- Autoglass® Technicians
- Wholesale customers
- Supply Chain Hub
- Concierge
- District Support Team
- Bardon Distribution Centre
- Purchasing Team
- Sales Team
Accessibility: We make every effort to make our web presence accessible to all. Upon request and consistent with applicable laws, we’ll provide reasonable accommodations to individuals who need assistance in the application/hiring process. For assistance, contact us at recruitment@belronuk.com.
Supply Chain Coordinator employer: Belron UK Limited
Belron UK Limited is an excellent employer for those seeking a rewarding career in the automotive glass repair industry. Located in Harrogate, the company fosters a supportive work culture that prioritises employee development and offers comprehensive training programs, ensuring that both trainees and experienced technicians can thrive. With competitive salaries, bonus opportunities, and a robust benefits package including pension contributions and life assurance, Belron UK Limited stands out as a great place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Supply Chain Coordinator
✨Tap into Temp Agency Networks
If you're eyeing a temporary role in supply chain operations, temp agencies can be your best pals. They often have exclusive contracts with companies like Belron UK Limited that might not be posted publicly. Get registered with a few reputable agencies and stay in touch—they might just have the perfect gig for you!
✨Make Your Skills Shine
In the world of supply chain operations, showcasing your relevant skills can set you apart in a heartbeat. Try to highlight your experience with logistics software or inventory management techniques when chatting with potential employers. Offer specific examples of how you’ve streamlined operations in the past; it’s all about making that connection!
✨Join Supply Chain Meetups
Getting out there in the community isn’t just for full-time roles! Attend local supply chain meetups and networking events, as they can lead to temporary job opportunities. Plus, you never know—someone in the room could know about an immediate opening at Belron UK Limited or have tips on where to look.
✨Be Agile and Available
For temporary positions, having flexibility can make you much more desirable to employers. Keep your schedule open and be ready to jump into assignments at short notice. If you can show that you’re adaptable, companies like Belron UK Limited will notice and might keep you in mind for future temporary opportunities!
We think you need these skills to ace Supply Chain Coordinator
Some tips for your application 🫡
Highlight Your Supply Chain Knowledge:Make sure you showcase any relevant coursework or experience in supply chain management in your CV. If you've worked with inventory management systems, logistics planning, or demand forecasting, include specific examples to demonstrate your skills—this is key in supply chain operations!
Certifications Can Make a Difference:If you've got any certifications related to supply chain operations, like APICS or Six Sigma, splash them in your CV! They can really help you stand out. Temporary roles often look for candidates who can hit the ground running, so proving you’ve got that extra knowledge is a big plus.
Emphasise Flexibility in Your Application:Since this is a temporary role, it's super important to highlight your flexibility and readiness to adapt to new environments. In your cover letter, mention your ability to learn quickly and your willingness to take on diverse tasks—this shows that you're the right fit for a dynamic supply chain environment.
Make Your CV Concise and Relevant:Keep your CV tight and relevant, focusing on the most important past experiences that relate directly to supply chain operations. Avoid filler and concentrate on the skills and experiences that will impress Belron UK Limited and relate to the temporary nature of the role. Let's get you that interview!
How to prepare for a job interview at Belron UK Limited
✨Know Your Supply Chain Tools
Brush up on the specific tools and software commonly used in supply chain operations, like SAP or Oracle. Make sure to highlight your familiarity with these during the interview at Belron UK Limited, as it shows you're ready to hit the ground running.
✨Demonstrate Problem-Solving Skills
In a temporary role, they’ll want to see how quickly you can adapt and solve problems. Prepare for scenario-based questions that may ask how you’d handle disruptions like delays or inventory shortages. Think of real examples from your past experiences to share!
✨Flexibility is Key
As this is a temporary position, emphasise your willingness to be flexible. Talk about how you’ve quickly adapted to changes in previous roles or how you’re able to step in and learn new processes swiftly, especially those unique to Belron UK Limited.
✨Prepare for Team Dynamics
Temporary roles often require quick integration into teams. Be ready to discuss your communication style and how you work collaboratively. You might face questions about working with cross-functional teams, so think about how you can highlight your teamwork skills.
