Contract Type: Regular
About Autoglass® and Laddaw® We’re a recognisedsuperbrandand we know where we’re going. We’re a business with direction and purpose and regardless of your role here, it’s about us all making a difference with real care. We never stand still. We’re relentless,innovativeand ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there. Making a Difference Together. As a truly people focusedbusiness, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We’ll support you with fantastic toolsand training in an atmosphere that encourages idea contribution and collaboration working with warm,friendly and real people. If this sounds like somewhere you’ll thrive,keep reading.
Maidstone £35,262 + benefits Full-time, permanent
Are you a passionate people leader with experience in warehouse or distribution operations? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to drive improvement? We're looking for a First Line Manager to join our Distribution Centre leadership team. This is an exciting opportunity to lead, inspire and develop a high-performing team while ensuring outstanding operational standards, safety and customer service. If you're someone who leads from the front, embraces continuous improvement and enjoys creating an engaged and motivated workforce, we'd love to hear from you.
What You'll Be Doing
- Leading, coaching and motivating your team to achieve exceptional performance
- Managing day-to-day warehouse operations, ensuring productivity and service targets are achieved
- Driving operational and financial KPIs through effective planning and performance management
- Taking ownership of recruitment, onboarding and developing talent within your team
- Creating a positive, inclusive and engaging workplace culture where success is recognised and celebrated
- Championing health, safety and wellbeing, fostering a culture of zero harm
- Building strong relationships across the Distribution Centre and wider business to share best practice and improve performance
- Supporting continuous improvement initiatives that enhance efficiency, service and colleague experience
- Managing employee data and performance processes through Workday
- Conducting meaningful wellbeing, performance and career development conversations
- Ensuring warehouse equipment and operational procedures remain safe, compliant and effective
- Supporting stock accuracy, resolving complex stock issues and contributing to outstanding customer service
- Working closely with sales teams to maximise wholesale opportunities and business performance
What We’re Looking For
- Experience leading teams within a warehouse, logistics, distribution or operational environment
- Excellent communication and relationship-building skills
- Strong coaching and people development capabilities
- High levels of emotional intelligence and the ability to lead with empathy
- An agile, proactive and solution-focused mindset
- The ability to adapt and lead through change
- A commitment to health, safety and colleague wellbeing
- IOSH qualification (or willingness to achieve one)
- A full UK driving licence
Why Join Us?
- The opportunity to lead and develop a talented team
- A supportive leadership environment that values collaboration
- Ongoing development and career progression opportunities
- The chance to make a real impact on operational success and colleague engagement
- Being part of a business committed to safety, wellbeing and continuous improvement
Success in This Role
- Excellent productivity and operational performance
- High levels of stock accuracy and supply chain compliance
- Outstanding employee engagement
- Zero lost-time accidents
- Strong customer service and delivery standards
- Continuous improvement across key operational measures
- Achievement of individual and team objectives
If you're a people-focused leader who can inspire teams, drive results and champion a culture of safety, engagement and continuous improvement, we'd love to hear from you.
Accessibility:We make every effort to make our web presence accessible to all. Upon request and consistent with applicable laws, we’ll provide reasonable accommodations to individuals who need assistance in the application/hiring process.
For 40 years we’ve maintained our position as the UK’s favourite vehicle glass specialist, fitting safety as standard for millions of customers each year. Our people are innovative, collaborative and customer-focused – together, we support each other to achieve real excellence in everything we do. Since 1972, Autoglass® has been proud to provide mobile vehicle glass services to UK customers, and over the years we’ve become a household name and national superbrand. In 1982, we became part of the world’s largest vehicle glass replacement business upon joining Belron® Group. In 1990, Autoglass® revolutionised the vehicle glass industry by introducing the first ever vehicle glass repair service (Glass Medic®), thanks to a technical innovation introduced by Belron. Established in 1975, Laddaw® is our wholesale glass business. Our customer’s ever-changing requirements are the driving force behind the development of all our products, technologies and support services. Through our purpose-built distribution centre, we offer our customers access to a great range of products.
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First Line Manager in Maidstone employer: Belron UK Limited
Belron UK Limited is an excellent employer for those seeking a rewarding career in the automotive glass repair industry. Located in Harrogate, the company fosters a supportive work culture that prioritises employee development and offers comprehensive training programs, ensuring that both trainees and experienced technicians can thrive. With competitive salaries, bonus opportunities, and a robust benefits package including pension contributions and life assurance, Belron UK Limited stands out as a great place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land First Line Manager in Maidstone
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Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
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Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Belron UK Limited specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
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How to prepare for a job interview at Belron UK Limited
✨Know Your Manufacturing Processes
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Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
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Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Belron UK Limited value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
