At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences and achieve performance targets.
- Company: Belron UK Limited, a leader in customer service excellence.
- Benefits: Competitive salary up to £40,000, hybrid work model, and professional development opportunities.
- Other info: Fixed-term contract for three months with potential for growth.
- Why this job: Make a real impact by coaching and mentoring a dynamic team in a fast-paced environment.
- Qualifications: Proven leadership skills and a passion for customer service.
The predicted salary is between 34000 - 40000 £ per year.
Belron UK Limited is seeking a CEC Team Manager for the Customer Experience Centre in Bedford on a hybrid basis.
The role leads a team of Customer Experience Representatives, driving conversion, service excellence, and high performance through coaching and mentoring.
The role requires inspirational leadership, coaching, and a focus on achieving targets while maintaining customer satisfaction.
The fixed-term contract spans three months, with a salary up to £40,000 depending on experience.
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Hybrid CX Team Lead - Inspire, Coach & Elevate Service employer: Belron UK Limited
Belron UK Limited is an excellent employer for those seeking a rewarding career in the automotive glass repair industry. Located in Harrogate, the company fosters a supportive work culture that prioritises employee development and offers comprehensive training programs, ensuring that both trainees and experienced technicians can thrive. With competitive salaries, bonus opportunities, and a robust benefits package including pension contributions and life assurance, Belron UK Limited stands out as a great place to build a meaningful career.
