At a Glance
- Tasks: Manage stock and deliver exceptional service to customers while supporting the team.
- Company: Join a leading superbrand with a focus on innovation and customer care.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Flexible working environment with opportunities for personal growth and development.
- Why this job: Be part of a dynamic team making a real difference in customer experience.
- Qualifications: Great communication skills and a positive mindset; driving licence preferred but not essential.
The predicted salary is between 25000 - 30000 £ per year.
Contract Type: Regular
About Autoglass and Laddaw
We’re a recognised superbrand and we know where we’re going. We’re a business with direction and purpose and regardless of your role here, it’s about us all making a difference with real care. We never stand still. We’re relentless, innovative and ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there.
Making a Difference Together.
As a truly people focused business, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We’ll support you with fantastic tools and training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real people. If this sounds like somewhere you’ll thrive, keep reading.
Reports To: Operations Manager
Salary: £28,870
Department: Field Operations
Location: Slough
Role Purpose
To deliver a world class service to customers, responsible for all aspects of physical and system-based stock management and undertake deliveries of stock as required, as per internal and external customer requirements.
Key Accountabilities and Responsibilities
- To meet or exceed customer service standards (e.g. customer service targets, delivery times, customer satisfaction measures, flexible approach to changes in customer demands)
- To be responsible for all elements of stock management
- To be the face of Belron UK Ltd, maintaining high personal standards for yourself, the Company vehicle, the Centre and customer
- To consistently meet or exceed standards in the delivery of vehicle glass and other products and to ensure that Belron UK Ltd quality and other standards are adhered to
- Achieve a high standard of accuracy when completing paperwork and when using IT systems
- To support all opportunities to increase sales and develop the business of Belron UK Ltd, whilst supporting effective cost management and enhancing customer service
- Consistently support the team in meeting or exceeding key performance measures
- To liaise effectively and build strong relationships with both internal and external customers, including Autoglass Technicians and DST
- To adhere to the Belron UK Ltd Health and Safety procedures and use safety equipment provided
- To undertake training and coaching as required to increase personal skills to achieve performance standards
- Plan, organise and prioritise work load using multiple applications and computer systems to ensure internal and external customers are served
- Manage information reports relating to stock management of the associated stock locations (if applicable)
- Resolve complex stock issues to maintain high levels of stock accuracy
- Contribute towards the engagement and effectiveness of the team
- To carry out ad hoc activities to support the Operations Manager
- Carry out Glass Repairs and other ad-hoc duties to support Autoglass Technicians
Key Experience, Knowledge and Skills
- Great communication and customer service skills
- Self motivated, with the ability to work within a team or individually, as required
- Positive mind-set
- Builds strong, credible relationships with colleagues within Belron UK Ltd
- Has high quality standards
- Highly flexible and is able to adapt to circumstances
- Basic computer skills essential, coupled with being receptive to system training
- Full UK driving licence (ideal but not essential)
- Decision making skills
Key Performance Indicators & Measures
- Achievement of stock management costs (profit and loss)
- Achievement of key performance measures including Failed Before Start
- Achievement of driving style targets
- Customer feedback
Key Relationships
- Operations Manager
- Autoglass Technicians
- Wholesale customers
- District Support Team
- Bardon Distribution Centre
Spirit of Belron
Our people, our values and our ways of working define who we are. Ensure the Spirit of Belron is at the heart of everything you do.
- Be a role model for our values and way of working
- Create trust and respect in others – act with integrity at all times
- Be authentic; be yourself, with skill
- Be known for taking a stand for what is right and important
- Always operate in a manner which is responsible and ethical
- Value the differences in people; treat everyone with dignity
- Be generous with your time for others to enable them to be successful
- Be proud of your business area and be proud of Belron
- Connect with the local community to delight local stakeholders
Accessibility: We make every effort to make our web presence accessible to all. Upon request and consistent with applicable laws, we’ll provide reasonable accommodations to individuals who need assistance in the application/hiring process. For assistance, contact us at recruitment@belronuk.com.
Stock Co-ordinator in Slough employer: Belron® International Limited
At Autoglass, we pride ourselves on being a people-focused employer that values innovation and collaboration. Located in Leeds, our Warehouse Driver role offers competitive salaries, generous benefits including a bonus scheme and pension contributions, and a supportive work culture that encourages personal growth and development. Join us to be part of a dynamic team dedicated to delivering exceptional customer experiences while enjoying a fulfilling career with ample opportunities for advancement.
Contact Details:
Belron® International Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Stock Co-ordinator in Slough
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Belron® International Limited and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Belron® International Limited!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Belron® International Limited keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Stock Co-ordinator in Slough
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Belron® International Limited:This is your chance to really connect with the team at Belron® International Limited. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Belron® International Limited
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Belron® International Limited.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Belron® International Limited that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Belron® International Limited. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
