At a Glance
- Tasks: Welcome guests, manage bookings, and ensure a smooth experience in a bustling environment.
- Company: Join the iconic Ice Bar in Mayfair, a vibrant spot for unforgettable experiences.
- Benefits: Competitive pay, flexible hours, and a fun work atmosphere.
- Other info: Great opportunity for career growth in the hospitality industry.
- Why this job: Be part of a unique venue and enhance your customer service skills.
- Qualifications: Excellent communication skills and a friendly, organised attitude.
The predicted salary is between 31650 - 40000 £ per year.
We are the Ice Bar on Heddon Street Mayfair, we have been here for 15 years off Regent Street Soho and we are currently looking for full time reception people.
We are looking for someone well groomed, well spoken, with a sunny disposition with people but can handle a busy, bustling environment.
We run a ticketed busy Ice bar experience alongside a high end Cocktail bar with a restaurant offering below.
You need to be organised and be able to keep cool under pressure as well as manage guests and their expectations.
A certain amount of reporting and on the phone sales are expected from the desk so the team needs people with a good clear phone manner.
If this sounds like you, we would really love to hear from you, kindly send in your CV.
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Reception Team Member in London employer: Below Zero London Limited
At the Ice Bar on Heddon Street, we pride ourselves on creating a vibrant and dynamic work environment where our reception team members are valued and supported. Located in the heart of Mayfair, we offer competitive benefits, opportunities for personal growth, and a chance to be part of a unique hospitality experience that combines an ice bar with a high-end cocktail bar and restaurant. Join us to develop your skills in a bustling atmosphere while delivering exceptional service to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Member in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Below Zero London Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Below Zero London Limited
Don't be shy about reaching out to Below Zero London Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reception Team Member in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Below Zero London Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Below Zero London Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
