At a Glance
- Tasks: Lead and support housekeeping teams across vibrant care villages.
- Company: Belong, an award-winning not-for-profit care provider.
- Benefits: Competitive salary, private healthcare, pension plans, and training opportunities.
- Other info: Opportunity to travel across multiple sites and grow your career.
- Why this job: Make a real impact on creating welcoming environments for residents and families.
- Qualifications: Strong housekeeping experience and ability to mentor and influence others.
The predicted salary is between 36525 - 36525 £ per year.
About Belong
Belong is an award-winning, not-for-profit care provider, creating vibrant village communities where older people can live the lives they choose.
We are looking for a Lead Head Housekeeper to join our Operations team and provide cross-village leadership, guidance and practical support to our housekeeping teams. This is a key role for someone who takes pride in high standards, enjoys supporting others, and understands the importance of safe, clean, welcoming environments for customers, families, colleagues and visitors.
About the role
As Lead Head Housekeeper, you will support housekeeping services across Belong villages, helping to ensure consistent standards of cleanliness, hygiene, infection prevention and customer experience. You will work closely with Head Housekeepers, village management teams and central support colleagues to provide coaching, audits, quality reviews, improvement support and hands-on guidance where needed. This is a visible, practical and people-focused role, ideal for an experienced housekeeping professional who is ready to make an impact across multiple sites.
About you
We are looking for someone with strong housekeeping experience, excellent standards and a natural ability to support and influence others. You will need:
- A couple of years of experience in a senior housekeeping role
- Experience within care, hospitality or another service-led environment
- Experience supporting housekeeping operations across multiple sites or villages
- Strong knowledge of cleaning processes, equipment, products and safe working practices
- Understanding of COSHH and infection prevention and control
- Experience carrying out audits, quality checks or risk assessments
- Experience coaching, mentoring and developing housekeeping teams
- Experience building relationships with village managers and external suppliers
- Experience supporting residents and families in a customer-facing service environment
- The ability to travel regularly across Belong villages
- A full driving licence
- Eligibility to work in the United Kingdom
- A relevant cleaning qualification, such as NVQ Level 2 in Cleaning and Building Interiors, would be desirable. We would also consider someone willing to work towards this.
Benefits
- Competitive salary of £36,525 annually
- Private Healthcare Plan
- Pension Plans
- Life Assurance
- Training & Development
- Employee Assistance Programme - Counseling
- Childcare Voucher Scheme
Lead Head Housekeeper in Nantwich employer: Belong
Belong is an exceptional employer that prioritises the well-being and professional growth of its employees. With a supportive work culture in Nantwich, our team enjoys flexible hours, comprehensive benefits including paid DBS checks, and ample opportunities for career advancement, all while making a meaningful impact on the lives of elderly clients through tailored exercise programs.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Head Housekeeper in Nantwich
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Belong. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Belong
Don't be shy about reaching out to Belong directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Lead Head Housekeeper in Nantwich
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Belong and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Belong
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
