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- Tasks: Assist in maintaining cleanliness and comfort for customers in village facilities.
- Company: Join Belong, a community-focused organisation dedicated to customer wellbeing.
- Benefits: Enjoy enhanced pay on Bank Holidays, subsidised meals, and access to an on-site gym.
- Why this job: Make a difference in people's lives while working in a supportive team environment.
- Qualifications: Diploma/NVQ 2 in Cleaning & Building Interiors or equivalent preferred.
- Other info: Paid induction and training provided; must complete an Enhanced DBS check.
Overview
This role pays £12.60 per hour
This vacancy is for 14.5 hours per week, including every other weekend. As Housekeeping Assistant you will assist the Head Housekeeper/Front of House Manager to maintain the highest standard of cleanliness, hygiene and comfort for customers within all village facilities and households.
Responsibilities
- Deliver domestic services in a manner that upholds the core values of Belong and in accordance with organisational requirements to ensure the health, safety and wellbeing of customers, team members and other visiting members of the community that Belong serves
- Respond to the needs of individual customers for domestic support to enable them to maintain their household accommodation
- Assist the team by responding to requests for assistance with any aspect of housekeeping including cleaning and laundry tasks
Requirements
- Demonstrates qualities to deliver Belong vision and values
- Communicates clearly and has a professional manner
- Works independently and as part of team to ensure the customer\\\’s needs are met and team goals are achieved
- Prioritises tasks and completes to the required standard and in a timely manner
- Able to undertake moving & handling of loads, which may involve using specialist equipment
- Able to undertake housekeeping tasks including cleaning and laundry using relevant equipment
- Able to complete written work records
- Good customer care focus with a desire to serve others
- An awareness of Health and Safety requirements and how to follow product safety advice sheets and procedures
- Reliable and able to fulfil contracted hours and work patterns e.g. days, evenings, weekends
- Diploma/NVQ 2 in Cleaning & Building Interiors or equivalent (Essential or working/prepared to work towards)
- Experience of previous commercial or domestic cleaning/ laundry
Benefits
- Paid DBS*
- Enhanced pay for Bank Holidays
- Access to an Early Pay Scheme
- Free Blue Light Card
- Every other weekend off
- Medi cash
- Enhanced Colleague Referral Scheme
- Death in Service payment to a beneficiary of your choosing
- Paid induction (3 days 9am to 4.30pm) & paid training on site
- Subsidised meals in our Bistro
- Access to Employment Assistance programme
- Confidential Counselling, Mental Health, Finance support
- Full PPE and LFT & PCR tests provided on site
- Access to Gain a NVQ
- Career Progression
- Auto Enrolment pension
- Free Wi-Fi
- Full Support, shadow shifts and training
- *DBS as per our terms and condition
- As part of our recruitment process you will be required to complete an Enhanced DBS check. Their code of conduct can be found on the following link that you can copy and post to your web browser if you wish to read:
- https://www.gov.uk/government/publications/dbs-code-of-practice
- We welcome applications from eligible applicants; it is with regret that we do not have the facility to sponsor overseas staff
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Housekeeper employer: Belong
Contact Detail:
Belong Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the core values of Belong. Understanding their mission and how they prioritise customer care will help you align your responses during interviews, showcasing that you're a good fit for their team.
✨Tip Number 2
Highlight any previous experience in domestic or commercial cleaning. Be ready to discuss specific tasks you've handled and how you ensured cleanliness and hygiene, as this will demonstrate your capability for the role.
✨Tip Number 3
Prepare to discuss your approach to teamwork and communication. Since the role involves working closely with others, sharing examples of how you've successfully collaborated in past roles can set you apart from other candidates.
✨Tip Number 4
Be ready to talk about your understanding of health and safety requirements in housekeeping. Showing that you are knowledgeable about safety procedures and product safety advice will reassure employers of your professionalism.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housekeeper position. Make sure you can demonstrate how your skills and experiences align with what they are looking for.
Tailor Your CV: Customise your CV to highlight relevant experience in housekeeping or cleaning roles. Emphasise any qualifications, such as a Diploma/NVQ 2 in Cleaning & Building Interiors, and mention specific tasks you've successfully completed in previous jobs.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of the company's values and how you embody them. Mention your commitment to cleanliness, hygiene, and customer care, and provide examples of how you've met similar standards in past roles.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application shows attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at Belong
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Housekeeping Assistant. Be prepared to discuss how your previous experience aligns with the tasks mentioned, such as cleaning, laundry, and customer care.
✨Showcase Your Communication Skills
Since clear communication is key in this role, practice articulating your thoughts clearly. Think of examples where you've effectively communicated with team members or customers to resolve issues or provide assistance.
✨Demonstrate Reliability
Highlight your reliability and commitment to fulfilling contracted hours. Be ready to discuss your previous work experiences where you maintained a consistent schedule and met deadlines, especially in a team environment.
✨Familiarise Yourself with Health and Safety
Brush up on health and safety regulations relevant to housekeeping. Be prepared to discuss how you would follow safety procedures and product safety advice sheets, as this is crucial for ensuring the wellbeing of both customers and staff.
