At a Glance
- Tasks: Lead a vibrant community, ensuring top-notch care and a positive environment for all.
- Company: Join Belong, a values-driven organisation dedicated to exceptional care.
- Benefits: Enjoy 28 days leave, paid training, gym access, and career progression.
- Other info: Exciting opportunity to shape a new service and community.
- Why this job: Make a real difference in people's lives while building a strong team.
- Qualifications: 5+ years in senior leadership within health or social care required.
The predicted salary is between 72224 - 72224 £ per year.
We are looking for an experienced and values‑led General Manager to lead our new Birkdale village. This is a key leadership role, responsible for creating a positive, safe and high‑performing environment for colleagues, residents, customers and families. You will provide clear direction across the village, ensuring excellent standards of care, strong operational performance, and a culture that reflects Belong's values every day. As General Manager, you will be responsible for the overall leadership of the village, working closely with operational, clinical, quality, HR, finance and support teams to ensure the service is safe, compliant, commercially sustainable and genuinely person‑centred. This is an exciting opportunity for someone who can bring energy, structure and confidence to a new service, while building a strong team and reputation from the beginning.
Salary: £72,224
Application closing date: August 5th 2026
Key Responsibilities:
- Lead the overall operation and performance of the Birkdale village
- Build, develop and support a high-performing management team
- Ensure excellent standards of care, hospitality, customer experience and compliance
- Promote a positive, open and values-led culture across the village
- Oversee budgets, occupancy, staffing, quality, risk and service performance
- Work closely with the Registered Support Manager and clinical leadership team to ensure safe, person‑centred care
- Maintain strong relationships with residents, tenants, families, commissioners, regulators and community partners
- Ensure robust governance, safeguarding, risk management and regulatory compliance
- Lead recruitment, retention and colleague engagement across the village
- Champion Belong's household model and ensure it is delivered consistently in practice
- Support the successful launch, mobilisation and long-term development of the Birkdale service
Requirements:
We are looking for someone with 5+ years of strong senior leadership experience within health, social care, housing with care, or a regulated service environment. You will be confident leading operational teams, managing change, supporting quality improvement and building strong relationships with people at every level. A clinical background would be advantageous, particularly for the overall leadership mix within Birkdale, but it is not essential if you bring strong operational leadership and a clear understanding of regulated care services.
Essential Requirements:
- 5+ years of senior leadership experience within health, social care, housing with care, or a regulated service environment
- Strong understanding of CQC standards, safeguarding, quality assurance and care governance
- Experience managing budgets, staffing, occupancy, performance and service improvement
- Experience leading, motivating and developing managers and frontline teams
- Eligible to work in the UK
Desirable Requirements:
- Clinical background, nursing qualification, or experience leading clinical services
- Experience opening, mobilising or developing a new service
- Experience within dementia care, older people's care or household-style care models
- Experience working directly with CQC or other regulators, local authority commissioners, residents and families, and clinical leadership teams
Benefits:
- Paid DBS
- 28 days annual leave inclusive of Bank holidays
- Medi cash
- Refer a friend scheme
- Death in Service payment to a beneficiary of your choosing
- Paid induction and paid training on site for personal development according to role
- Access to on site gym
- Subsidised meals in our Bistro
- Access to Employment Assistance programme - Confidential Counselling, Mental Health, Finance support
- Full PPE and LFT & PCR tests provided on site
- Career Progression
- Auto Enrolment pension
- Free Wi‑Fi
General Manager employer: Belong
Belong is an exceptional employer that prioritises the well-being and professional growth of its employees. With a supportive work culture in Nantwich, our team enjoys flexible hours, comprehensive benefits including paid DBS checks, and ample opportunities for career advancement, all while making a meaningful impact on the lives of elderly clients through tailored exercise programs.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Belong.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Belong.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Belong, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Belong.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Belong.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Belong. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Belong. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Belong
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Belong’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
