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- Tasks: Serve customers in a friendly bistro and assist at events.
- Company: Belong offers a welcoming bistro experience in a stylish environment.
- Benefits: Enjoy flexible hours, learning opportunities, and attractive perks.
- Why this job: Join a passionate team dedicated to exceptional customer service and memorable experiences.
- Qualifications: Experience in catering or customer service; basic food hygiene knowledge preferred.
- Other info: Must complete an Enhanced DBS check; reliable candidates needed.
This vacancy is for 13 hours per week
Salary £12.60 per Hour
At the heart of every Belong village is a family friendly bistro, serving exceptional value food in a stylish environment. It’s a relaxed, informal place where our customers, their friends and family, or people popping in from the local community, can eat, drink and spend time together, whilst receiving the very best service and attention from the very best people.
As a Bistro Assistant you will be responsible for looking after customers visiting the Bistro and for serving guests attending corporate or private events within one of the function suites. Whether it is an intimate dinner for two in the Bistro, a gathering of friends and family for Sunday lunch or a celebration party in the village Venue, you will work to ensure our customers feel they have been well looked after and leave happy to return, confident that their experience next time will be just as pleasurable and memorable.
This is truly a wonderful opportunity to contribute to our Bistro service. So, if you are passionate and flexible in your approach to work and always place the customer first, then we’d love to hear from you.
In return for your commitment to providing the best service to our customers, Belong offers excellent learning and development opportunities plus a range of attractive benefits.
We welcome applications from eligible applicants; it is with regret that we do not have the ability to sponsor overseas staff.
As part of our recruitment process you will be required to complete an Enhanced DBS check. Their code of conduct can be found on the following link that you can copy and post to your web browser if you wish to read:
https://www.gov.uk/government/publications/dbs-code-of-practice
- Demonstrates qualities to deliver Belong vision and values.
- Communicates clearly and has a professional manner.
- Works as part of team to ensure the customer’s needs are met and team goals are achieved.
- Prioritises tasks and completes to the required standard and in a timely manner.
- Able to undertake moving & handling of loads, catering tasks cleaning and use catering equipment.
- Able to complete written work records.
- Excellent customer care focus with a desire to serve others.
- Preparing light meals and snacks e.g. sandwiches, baked potatoes, Panini’s etc.
- An awareness of Health and Safety and food standards requirements.
- Reliable and able to fulfill contracted hours and work patterns e.g. days, evenings, weekends.
- Experience of serving customers in a catering/ non catering environment.
- Experience of working in a care environment.
- Basic Food Hygiene Certificate or working/prepared to work towards.
- Cash handling and till work.
- Reliable and able to fulfill contracted hours and work patterns e.g. days, evenings, weekends, nights.
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Bistro Assistant employer: Belong
Contact Detail:
Belong Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bistro Assistant
✨Tip Number 1
Familiarise yourself with the Belong vision and values. Understanding their commitment to exceptional customer service will help you align your approach during interviews and discussions, showcasing that you're a perfect fit for their team.
✨Tip Number 2
Highlight any previous experience in customer service or catering roles when networking. Engaging with current employees or attending local events can provide insights into the bistro culture and may even lead to a referral.
✨Tip Number 3
Prepare to discuss your flexibility and reliability in work patterns. Since the role requires working various hours, demonstrating your willingness to adapt will make you stand out as a candidate who can meet their needs.
✨Tip Number 4
Brush up on basic food hygiene and health and safety standards. Being knowledgeable about these topics not only shows your commitment to the role but also reassures the hiring team of your readiness to contribute positively from day one.
We think you need these skills to ace Bistro Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and catering. Emphasise any roles where you worked in a team or handled food preparation, as these are key aspects of the Bistro Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your flexibility in work. Mention specific examples from your past experiences that demonstrate your ability to create a pleasant dining experience for customers.
Highlight Relevant Skills: In your application, clearly outline skills such as communication, teamwork, and time management. These are essential for ensuring customer satisfaction and meeting team goals in a busy bistro environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Belong
✨Show Your Passion for Customer Service
As a Bistro Assistant, your primary role is to ensure customers feel valued and well looked after. During the interview, share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing excellent service.
✨Familiarise Yourself with the Bistro Environment
Research the bistro's menu and atmosphere before the interview. Being knowledgeable about the types of food and drinks served will show your genuine interest in the position and help you answer questions more confidently.
✨Highlight Teamwork Skills
The role requires working as part of a team to meet customer needs. Be prepared to discuss your experience in collaborative environments and how you contribute to achieving team goals. This will illustrate your ability to work well with others.
✨Demonstrate Flexibility and Reliability
Since the job involves varied hours, including evenings and weekends, emphasise your flexibility and reliability during the interview. Share examples of how you've successfully managed your time and commitments in past roles to reassure them of your dependability.
