At a Glance
- Tasks: Lead the admin team and provide a warm welcome to visitors at our care homes.
- Company: Join Colten Care, an award-winning family-owned care home group.
- Benefits: Competitive pay, career progression, training, and free meals on duty.
- Other info: Flexible, fast-paced environment with a focus on person-centred care.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Experience in administration and team supervision is essential.
The predicted salary is between 28600 - 31700 £ per year.
Based at our homes in Dorchester, Salisbury, Sherborne, Sturminster Newton, Blandford Forum, Bournemouth and Poole. From £13.79 per hour to £15.29 per hour.
24 hours per week, working 9.00 am to 5.00 pm, including alternate weekends (including paid breaks).
Introduction
We are looking for an organised and friendly individual to join our team to provide a Colten warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, you'll be able to assist your wider team, as well as residents and relatives.
About the Job
The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home. You’ll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You’ll also provide support to the Home Manager, assisting them with various administrative tasks.
About You
It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on 'front of house', you’ll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. You'll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you’ll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential.
Essential Requirement
Business insurance is essential due to travel during work hours.
About Us
We’re an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator. If a career in elderly care is for you then you want to be part of the team at Colten Care.
Additional Benefits
- Excellent inductions, training and on the job support
- Real career progression opportunities
- Annual pay review
- Choice of hot or cold meals and drinks on duty
Mobile Senior Administrator in Poole employer: Belmore Lodge
Colten Care is an exceptional employer, offering a supportive work culture that prioritises career development and employee well-being. With competitive pay rates and a commitment to excellence in person-centred care, our team members enjoy comprehensive training, real progression opportunities, and a warm, welcoming environment across our beautiful homes in the South of England.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Senior Administrator in Poole
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Colten Care. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the Senior Administrator role, especially your customer service skills and team management.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and set the right tone for your interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Mobile Senior Administrator in Poole
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and organised nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Experience:Make sure to highlight your previous experience in administration and team supervision. We’re looking for someone who can manage tasks efficiently, so give us examples of how you've done this in the past.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid any unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Belmore Lodge
✨Know the Company
Before your interview, take some time to research Colten Care. Understand their values, mission, and what makes them stand out in the care industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Interpersonal Skills
As a Senior Administrator, you'll be interacting with residents, families, and staff regularly. Prepare examples from your past experiences that highlight your excellent customer service and communication skills. Think about situations where you went above and beyond to assist someone.
✨Demonstrate Organisational Skills
Given the variety of tasks involved in this role, it's crucial to showcase your organisational abilities. Be ready to discuss how you manage multiple priorities and ensure efficiency in a busy environment. You might even want to bring a brief example of a time you successfully juggled several responsibilities.
✨Prepare for Practical Questions
Expect questions that assess your administrative skills and knowledge of Microsoft Office. Brush up on common software functions and think about how you've used these tools in previous roles. Being able to demonstrate your proficiency will give you an edge in the interview.
