At a Glance
- Tasks: Oversee quality and compliance in care homes, ensuring top-notch standards.
- Company: Leading investor in the UK healthcare sector with a focus on care homes.
- Benefits: Competitive salary, bonus, and market-leading benefits package.
- Other info: Dynamic role with extensive travel and opportunities for professional growth.
- Why this job: Make a real difference in the lives of residents while travelling across the UK.
- Qualifications: Experience in adult social care and strong knowledge of CQC regulations required.
The predicted salary is between 60000 - 68000 £ per year.
A leading investor within the UK healthcare and care home sector is seeking an Operations & Quality Assessor to support and oversee quality, compliance, and operational performance across a national portfolio of care homes with a concentration in the South of England. This is a highly visible, field-based role working closely with care home operators to ensure the highest standards of care, governance, and regulatory compliance are achieved and maintained.
The Role
This role combines audit, governance, and stakeholder management, with a strong emphasis on regulatory compliance and continuous improvement.
Key Responsibilities
- Conduct in-depth reviews of care homes, including analysis of:
- KPI data
- Incident and safeguarding reports
- Care Quality Commission (CQC) reports and ratings
- Carry out regular on-site audit and quality assessment visits to care homes in line with current regulatory frameworks
- Evaluate care quality, operational performance, and compliance against CQC standards
- Produce detailed audit reports with clear findings, risk assessments, and actionable recommendations
- Work closely with operators to:
- Implement improvement plans
- Monitor progress
- Revisit services based on risk profile
- Identify trends, risks, and areas for improvement across the wider portfolio
- Participate in regular governance and quality review meetings with internal and external stakeholders
- Support CQC-related processes, including:
- Registrations
- Regulatory structuring
- Ongoing compliance tracking
Travel Requirements (Essential)
This is a highly mobile role involving extensive national travel. You will be on the road weekly, visiting care homes across the UK, but predominantly in the south. Travel is expected to be circa 60%+, including regular overnight stays where required. This role is best suited to individuals who are comfortable working in a field-based, multi-site environment.
Requirements
- Proven experience in adult social care, specifically within care homes (residential and/or nursing)
- Strong working knowledge of CQC regulations, inspections, and compliance frameworks
- Experience in one or more of the following:
- Quality assurance
- Clinical governance
- Compliance / regulatory oversight
- Multi-site or regional roles
- Ability to assess care quality, identify risk, and drive improvement
- Strong report writing and analytical skills
- Excellent stakeholder management skills, with the ability to influence and challenge operators constructively
Desirable
- Clinical background (e.g. Registered Nurse with active NMC PIN)
- Experience working across multiple care home locations or within a group / regional structure
- Previous experience with regulatory bodies or inspection frameworks
Operations & Quality Assessor – Care Homes (Remote) in Shrewsbury employer: Belmont Search Ltd
As a leading investor in the UK healthcare sector, we pride ourselves on fostering a supportive and dynamic work environment for our Operations & Quality Assessors. With a competitive salary package, market-leading benefits, and a strong emphasis on employee development, we empower our team to excel in their roles while making a meaningful impact on care quality across our national portfolio of care homes. Our culture promotes collaboration and continuous improvement, ensuring that every employee has the opportunity to grow and thrive in their career.
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Quality Assessor – Care Homes (Remote) in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in care homes. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on CQC regulations and compliance frameworks. We want you to be the go-to person for quality assurance discussions, so show off your knowledge and experience!
✨Tip Number 3
Don’t just wait for job alerts! Actively search for roles on our website and apply directly. The more proactive you are, the better your chances of landing that Operations & Quality Assessor gig.
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your fit for the position!
We think you need these skills to ace Operations & Quality Assessor – Care Homes (Remote) in Shrewsbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations & Quality Assessor role. Highlight your experience in adult social care and any relevant compliance frameworks. We want to see how your skills match what we're looking for!
Showcase Your Achievements:When writing your application, don’t just list your duties; showcase your achievements! Use specific examples of how you've improved care quality or compliance in previous roles. This helps us see the impact you've made.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure your key points stand out!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people. Don’t miss out!
How to prepare for a job interview at Belmont Search Ltd
✨Know Your Regulations
Make sure you brush up on CQC regulations and compliance frameworks before the interview. Being able to discuss specific standards and how they apply to care homes will show that you’re not just familiar with the role, but that you’re genuinely invested in maintaining high-quality care.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with data analysis and report writing. Bring examples of past audits or assessments you've conducted, and be ready to explain how you identified risks and implemented improvements. This will demonstrate your ability to drive quality and compliance effectively.
✨Engage with Stakeholder Management
Think about your previous experiences working with various stakeholders. Be prepared to share how you’ve influenced and challenged operators constructively in the past. This will highlight your strong communication skills and your ability to foster collaborative relationships.
✨Be Ready for Travel Talk
Since this role involves extensive travel, be prepared to discuss your comfort level with being on the road. Share any relevant experiences you have with multi-site roles and how you manage your time and responsibilities while travelling. This will reassure them that you’re ready for the demands of the job.
