At a Glance
- Tasks: Support residents in maintaining their tenancies and develop independent living skills.
- Company: Belmont Recruitment, a busy Housing Service in Stoke on Trent.
- Benefits: Full-time role with a supportive team and meaningful impact.
- Other info: Dynamic role with opportunities to collaborate with various agencies.
- Why this job: Make a difference in people's lives by helping them secure stable housing.
- Qualifications: Experience with vulnerable individuals and knowledge of housing processes.
Belmont Recruitment are currently looking for a Tenancy Sustainment Officer to join a busy Housing Service based in Stoke on Trent.
This is a full-time role working 37 hours per week, Monday to Friday.
Key Responsibilities
- Assess individuals against the scheme's eligibility criteria and support them through the housing process.
- Provide housing management and tenancy sustainment support to residents with complex needs.
- Complete regular home visits and inspections to ensure properties are safe, clean and well maintained.
- Carry out safety checks and identify and report any repairs, hazards or property concerns.
- Support residents to understand their tenancy responsibilities and maintain their accommodation.
- Assist with budgeting, rent payments, arrears and financial inclusion.
- Monitor rent accounts and follow appropriate arrears and tenancy management procedures.
- Help residents develop practical skills for independent living, including managing their home and daily responsibilities.
- Maintain accurate tenancy records, case notes and reports using online systems and mobile devices.
- Identify, monitor and report safeguarding concerns in line with relevant policies and procedures.
- Work with other agencies and professionals to help residents overcome barriers and sustain their tenancies.
Requirements
- Experience working with vulnerable people and individuals with multiple or complex needs.
- Experience within housing, homelessness, supported housing or tenancy sustainment.
- An understanding of the barriers faced by people who may be excluded from the housing register.
- Experience supporting people to maintain their accommodation and develop independent living skills.
- Knowledge of rent accounts, rent arrears and tenancy management processes.
- Please apply with an up to date CV ASAP if this role would be of interest to you
Tenancy Sustainment Officer in Stoke-on-Trent employer: Belmont Recruitment
East Sussex Healthcare is an excellent employer, offering a supportive work culture that prioritises employee development and well-being. With opportunities for career progression and the chance to make a meaningful impact in the community, working at Conquest Hospital or Eastbourne DGH provides a rewarding environment for those passionate about IT support in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment Officer in Stoke-on-Trent
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Belmont Recruitment.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Belmont Recruitment!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Belmont Recruitment, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Belmont Recruitment or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Tenancy Sustainment Officer in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Belmont Recruitment:Before hitting send, make sure to tailor your application specifically to Belmont Recruitment! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Belmont Recruitment
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
