TA Recovery Officer in Slough

Good Afternoon, I am currently representing Slough Council who are offering an initial temporary contract for a period of 12 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a TA Recovery Officer this role will be based at: Hybrid Working 3 days in office - SL1 2EJ The right candidate will: * Proactively maximise rental income, applying procedures in line with legislation in a sensitive and caring manner. Responsible for and managing own designated patches of approximately 1,900 properties within the Borough. * Act as a subject matter expert for general and specialist advice regarding possession of residential properties let on different tenures on the grounds of rent arrears, income recovery and debt prevention including giving training to other sections and departments. * Proactively apply current knowledge of Housing law, policies and practices to court action from pre-court to issue of proceedings and enforcement of order. This can include advice, investigation, and support at pre-court meetings, whilst balancing risk to the council. * Maintain and monitor possession cases to ensure they are dealt with in a timely manner, while also complying with the pre-action protocol principles. Engage with tenants via the most appropriate means, including written communication, face to face meetings, home visits and surgeries. * Negotiate payment arrangements based upon the tenants’ individual circumstances, income and expenditure commitments and in line with agreed Policies and Procedures. Interview tenants in relation to rent arrears either by office interview, home visit or rent arrears surgery as appropriate. This may include occasional promotional events. * Undertake assessment in relation to the Equality Act 2010 before legal proceedings are conducted, and to complete Equality Impact Assessment where appropriate. Consider the needs to vulnerable tenants, including those with mental health and welfare issues. We require the following: * Recovery experience * Must have full UK Driving Licence and access to car To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon