At a Glance
- Tasks: Lead the operation and improvement of the Council's Housing Applications systems.
- Company: Slough Council, offering a supportive and collaborative work environment.
- Benefits: Negotiable salary, hybrid working, and potential for permanent position.
- Other info: Opportunity for career growth and involvement in transformative projects.
- Why this job: Make a real difference in housing services while developing your career.
- Qualifications: Strong ICT background and experience with NEC Housing applications required.
The predicted salary is between 50000 - 65000 £ per year.
Good Afternoon,
I am currently representing Slough Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience
We are looking for a Housing Support Business Lead this role will be based at: SL1 2EL – Hybrid Working
The right candidate will
The postholder will be responsible for maintaining the effective operation, support and continuous improvement of the Council's Housing Applications estate, including the NEC Integrated Housing Management System and associated applications.
They will ensure service continuity, system stability, data integrity, and delivery of operational priorities while working closely with Housing Services, Digital & Technology teams and third-party vendors.
- Oversee incident, problem, change and release management activities.
- Ensure support requests, escalations and technical issues are resolved within agreed service levels.
- Ensure data integrity, quality and consistency across Housing systems.
- Support audit requirements, compliance activities and reporting obligations.
- Support system improvement programmes and housing service transformation initiatives.
- Work with stakeholders to identify opportunities to improve processes, reporting and service delivery.
- Maintain disaster recovery and business continuity arrangements for Housing systems.
- Act as the liaison between Housing Services, DDa T, suppliers and external partners.
We require the following
- Strong background in ICT, Digital Services or Technology Operations.
- Experience supporting NEC Hosuing applications
- Proven supplier and vendor management experience.
- Strong understanding of IT Service Management (ITSM) processes including Incident, Problem, Change and Release Management.
- Experience managing risks, issues and dependencies within operational and project environments.
To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)
If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.
IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.
Look forward to speaking with you soon
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Business Lead in Slough
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Housing Support Business Lead in Slough
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Belmont Recruitment
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Belmont Recruitment.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Belmont Recruitment that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
