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- Tasks: Lead the delivery of SEND transport services, ensuring safety and compliance.
- Company: Join a supportive Local Authority in Greater Manchester.
- Benefits: Flexible working hours, competitive pay, and potential for extension.
- Why this job: Make a real difference in the lives of children and young people.
- Qualifications: Experience in operational management and safeguarding processes required.
- Other info: Opportunity to work collaboratively with diverse teams and stakeholders.
The predicted salary is between 36000 - 60000 £ per year.
Belmont Recruitment are currently seeking an experienced SEND Operations Manager to join a Greater Manchester Local Authority on a temporary basis. This is initially a three month assignment with a view to extend, working 36 hours per week (Monday to Friday).
This role plays a key part in ensuring the safe, effective and compliant delivery of SEND home to school transport services, supporting children and young people across the authority. You will lead on the day to day operational delivery of specialist SEND transport, working closely with internal teams, transport providers and stakeholders to ensure statutory duties are met. The role requires a confident, hands on manager who can balance operational pressures, safeguarding responsibilities and service quality.
Main Duties:- Manage the operational continuity of SEND home to school transport services
- Coordinate staffing and transport resources to ensure services run smoothly and efficiently
- Oversee safeguarding concerns, following correct procedures and making referrals to LADO where required
- Support and guide team members in managing complaints and service issues
- Work collaboratively with colleagues, suppliers and stakeholders to maintain high service standards
- Ensure compliance with Salford Council policies and relevant national guidance
- Make informed operational decisions to meet service priorities and statutory requirements
- Provide flexible support to the service, including occasional work outside normal office hours
- Maintain accurate records and support service monitoring and improvement
- Proven experience in a similar operational or service management role
- Strong understanding of safeguarding processes and confidence in managing concerns
- Enhanced DBS clearance
- Experience of managing staff, resources and operational demands in a busy environment
- Strong problem solving skills with a calm, diplomatic approach to complaints and challenges
- Willingness to work flexibly to meet the needs of the service
- Experience coordinating specialist transport services for children and young people with SEND
If your skills match the above criteria, please apply with your up-to-date CV or contact Leah at Belmont Recruitment.
SEND Operations Manager employer: Belmont Recruitment
Contact Detail:
Belmont Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SEND Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the SEND sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of SEND transport services and safeguarding processes. Be ready to share examples from your past experience that showcase your problem-solving skills and ability to manage operational demands.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website for a smoother process! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace SEND Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operational management, especially in SEND services. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the SEND Operations Manager role. Share specific examples of how you've handled similar responsibilities and challenges in the past.
Showcase Your Problem-Solving Skills: In your application, mention instances where you've successfully navigated operational pressures or resolved complaints. We love seeing candidates who can think on their feet and maintain service quality under pressure!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Belmont Recruitment
✨Know Your SEND Stuff
Make sure you brush up on your knowledge of SEND (Special Educational Needs and Disabilities) transport services. Understand the key policies and procedures that govern these services, especially those relevant to safeguarding. This will show that you're not just familiar with the role but also genuinely invested in the well-being of the children and young people you'll be supporting.
✨Showcase Your Management Skills
Be ready to discuss your previous experience in managing teams and resources. Prepare specific examples where you've successfully coordinated operations or resolved issues under pressure. Highlight your problem-solving skills and how you've maintained service quality while juggling multiple demands.
✨Demonstrate Collaboration
This role requires working closely with various stakeholders, so be prepared to talk about your experience in collaboration. Think of examples where you've worked with internal teams, transport providers, or external partners to achieve a common goal. Emphasise your ability to communicate effectively and build strong relationships.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making and safeguarding abilities. Practice responding to hypothetical situations related to operational challenges or safeguarding concerns. This will help you demonstrate your calm, diplomatic approach and your readiness to handle real-life situations in the role.
