At a Glance
- Tasks: Coordinate bookings and schedules to ensure smooth staffing in health and social care.
- Company: Belmont Recruitment, a leading agency in health and social care staffing.
- Benefits: Uncapped commission, hybrid working, career growth, and wellness perks.
- Other info: Join a supportive team with exciting career advancement opportunities.
- Why this job: Make a real impact in healthcare while developing your organisational skills.
- Qualifications: Experience in admin roles, strong communication, and multitasking abilities.
The predicted salary is between 29610 - 36190 £ per year.
Belmont Recruitment is a specialist Health and Social Care staffing agency working with NHS Trusts, local authorities and private providers across the UK. We are recruiting a Shift Coordinator to keep services safely staffed, rotas fair, and teams supported. You will be the heartbeat of our scheduling operations, ensuring seamless coordination of bookings and appointments across various departments. Your proactive approach will help maintain efficient workflows, enhance customer satisfaction, and support the overall success of our organisation. If you thrive in a fast-paced environment and enjoy organising and communicating with a diverse range of stakeholders, this is the perfect opportunity for you to make a meaningful impact!
A Shift Coordinator is responsible for organising and managing work schedules to ensure every shift is fulfilled with experienced candidates with the right skills. You will efficiently fulfil staffing rotas for our clients, fill gaps at short notice, and keep candidates/managers informed. In health and social care, this directly supports continuity of care, safe staffing levels and provides staffing solutions for our clients requiring support. You will work closely with service managers, bank/agency workers and other coordinators on a daily basis.
Strong communication, solution focused, calm decision-making and the ability to juggle competing demands are essential.
Responsibilities
- Manage and coordinate booking schedules for clients, vendors, and internal teams with precision and timeliness
- Ensure the safe placement of experienced Health and Social Care professionals, in-line with the service user's needs
- Confirm booking to both clients and candidates via phone, email, or online systems, ensuring all details are accurate and complete
- Communicate proactively with clients and team members to resolve scheduling conflicts or changes promptly
- Maintain organised records of all bookings, cancellations, and modifications in designated system
- Assist with preparing necessary documentation or materials related to bookings for smooth fulfilment
- Collaborate with other internal departments to optimise scheduling processes and improve overall efficiency
- Provide exceptional customer service by addressing inquiries related to bookings quickly and professionally
Requirements
- Prior experience working in an office environment or administrative role is highly preferred
- Strong organisational skills with keen attention to detail
- Excellent communication skills, both written and verbal
- Ability to multitask effectively in a fast-paced setting while maintaining accuracy
- Proficiency in using office software such as Microsoft Office Suite or similar tools
- Ability to handle confidential information discreetly and professionally
- A proactive attitude with the ability to anticipate needs and solve problems efficiently
What We Offer:
- Uncapped Commission
- Lower than industry standard commission threshold
- Scalable Commission Structure up to 25%
- Hybrid Working above Trigger Threshold
- Health and Wellbeing EAP
- Company Events
- Monthly Prize Incentives
- Free Parking
- Career Growth: Multiple opportunities for promotion and professional development
- Supportive Environment: Work with a team that celebrates success and utilises cutting-edge recruitment technology
- Additional Leave Allowance based on tenure
- Range of perks including discounted gym memberships and cinema tickets.
Our Sectors Include: Healthcare Sector, Social Care Sector, All Non-Clinical / Auxiliary Roles / Business Functions, Criminal Justice Sector, Education Sector
Booking Coordinator in Preston employer: Belmont Recruitment
East Sussex Healthcare is an excellent employer, offering a supportive work culture that prioritises employee development and well-being. With opportunities for career progression and the chance to make a meaningful impact in the community, working at Conquest Hospital or Eastbourne DGH provides a rewarding environment for those passionate about IT support in healthcare.
