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- Tasks: Lead the delivery of SEND transport services, ensuring safety and compliance.
- Company: Join a supportive Local Authority in Greater Manchester.
- Benefits: Flexible working hours, competitive pay, and potential for extension.
- Why this job: Make a real difference in the lives of children and young people with SEND.
- Qualifications: Experience in service management and strong understanding of safeguarding processes.
- Other info: Dynamic role with opportunities for professional growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Belmont Recruitment are currently seeking an experienced SEND Operations Manager to join a Greater Manchester Local Authority on a temporary basis. This is initially a three month assignment with a view to extend, working 36 hours per week (Monday to Friday).
This role plays a key part in ensuring the safe, effective and compliant delivery of SEND home to school transport services, supporting children and young people across the authority. You will lead on the day to day operational delivery of specialist SEND transport, working closely with internal teams, transport providers and stakeholders to ensure statutory duties are met. The role requires a confident, hands on manager who can balance operational pressures, safeguarding responsibilities and service quality.
Main Duties:- Manage the operational continuity of SEND home to school transport services
- Coordinate staffing and transport resources to ensure services run smoothly and efficiently
- Oversee safeguarding concerns, following correct procedures and making referrals to LADO where required
- Support and guide team members in managing complaints and service issues
- Work collaboratively with colleagues, suppliers and stakeholders to maintain high service standards
- Ensure compliance with Salford Council policies and relevant national guidance
- Make informed operational decisions to meet service priorities and statutory requirements
- Provide flexible support to the service, including occasional work outside normal office hours
- Maintain accurate records and support service monitoring and improvement
- Proven experience in a similar operational or service management role
- Strong understanding of safeguarding processes and confidence in managing concerns
- Enhanced DBS clearance
- Experience of managing staff, resources and operational demands in a busy environment
- Strong problem solving skills with a calm, diplomatic approach to complaints and challenges
- Willingness to work flexibly to meet the needs of the service
- Experience coordinating specialist transport services for children and young people with SEND
If your skills match the above criteria, please apply with your up-to-date CV or contact Leah at Belmont Recruitment.
SEND Operations Manager in London employer: Belmont Recruitment
Contact Detail:
Belmont Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SEND Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the SEND sector and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of safeguarding processes and operational management. Be ready to share specific examples from your past experience that demonstrate your problem-solving skills and ability to handle complaints effectively.
✨Tip Number 3
Don’t just apply anywhere; focus on roles that truly match your skills and values. Use our website to find positions that align with your experience in SEND transport services, and tailor your approach to each application.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your genuine interest in the role and the organisation.
We think you need these skills to ace SEND Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the SEND Operations Manager role. Highlight your experience in managing transport services and any relevant safeguarding knowledge. We want to see how your skills match what we're looking for!
Showcase Your Experience: In your application, don’t just list your previous roles; explain how they relate to this position. Share specific examples of how you've managed operational demands and resolved complaints. This helps us see you in action!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to us. Don’t miss out on this opportunity!
How to prepare for a job interview at Belmont Recruitment
✨Know Your SEND Stuff
Make sure you brush up on your knowledge of SEND (Special Educational Needs and Disabilities) transport services. Understand the key policies and procedures that govern these services, especially those relevant to Salford Council. This will show that you're not just familiar with the role but also genuinely invested in the well-being of the children and young people you'll be supporting.
✨Showcase Your Leadership Skills
As a SEND Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams, resolved conflicts, or improved service delivery. Be ready to discuss how you can balance operational pressures while ensuring high service standards.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to safeguarding concerns or operational challenges. Think through your responses ahead of time, focusing on your problem-solving skills and calm approach. This will help you convey confidence and competence during the interview.
✨Engage with Stakeholders
Collaboration is key in this role, so be prepared to talk about how you've worked with various stakeholders in the past. Whether it's internal teams, transport providers, or parents, share specific examples of how you've built relationships and maintained high service standards. This will highlight your ability to work effectively within a network.
