At a Glance
- Tasks: Manage Council Tax and Business Rates, ensuring accurate billing and customer support.
- Company: Islington Council, committed to community service and public welfare.
- Benefits: Negotiable salary, flexible remote work, and potential for permanent position.
- Other info: Opportunity for career growth in a supportive and dynamic environment.
- Why this job: Make a difference in your community while developing valuable skills in local taxation.
- Qualifications: Knowledge of local taxation regulations and strong customer service skills.
The predicted salary is between 29096 - 35562 £ per year.
Good Afternoon, I am currently representing Islington Council who are offering an initial temporary contract for a period of 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience.
The role will be based at: N1 1XR, 4 days remote and 1 day in the office.
The right candidate will:
- Deal with correspondence and enquiries, for example, issue forms, letters and other documents and write letters and emails as necessary.
- Deal with work in a timely manner ensuring that the section's targets are met. This will include dealing with specific target areas at different times of the billing or recovery cycle.
- Assist the team with all billing and recovery notices as directed to ensure these are accurate and that any required action is taken before further enforcement action(s).
- Make robust payment arrangements in respect of Council Tax and Business Rates, monitor these and take any necessary follow up action.
- Establish and monitor payment arrangements within defined policies and procedures to maximise income to the Council and confirm acceptance/refusal of customer requests as required.
- Undertake tasks to promote improved collection performance as directed, for example, encourage take up of direct debit and electronic billing at every opportunity.
- Check and update exception reports, payment arrangements, message codes and other reports as directed.
- Maintain accurate Business Rates and Council Tax records.
- Manage individual accounts from information received by phone, mail, email or other departments.
- Process and review claims submitted for discounts, exemptions and all other reliefs ensuring that forms are completed correctly.
- Check that documentary evidence requested is correct and liaise with other councils as necessary.
We require the following:
- Knowledge of the regulations that govern local taxation, the identification of properties that should be rated and establishing the correct charge payer to bill.
- Experience of complex customer service delivery dealing effectively and courteously with members of the public, especially irate tax/rate payers in a public service environment.
Revenues Officer in London employer: Belmont Recruitment
East Sussex Healthcare is an excellent employer, offering a supportive work culture that prioritises employee development and well-being. With opportunities for career progression and the chance to make a meaningful impact in the community, working at Conquest Hospital or Eastbourne DGH provides a rewarding environment for those passionate about IT support in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Revenues Officer in London
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Revenues Officer in London
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Belmont Recruitment
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Belmont Recruitment.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Belmont Recruitment that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
