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- Tasks: Assess homelessness applications and provide top-notch customer service.
- Company: Local authority in the heart of London with a commitment to community support.
- Benefits: Hybrid working, potential for contract extension, and valuable experience in public service.
- Why this job: Make a real difference in people's lives while navigating important legislative challenges.
- Qualifications: Experience in homeless assessments and strong communication skills.
- Other info: Temporary role with opportunities for growth and stability.
The predicted salary is between 36000 - 60000 £ per year.
A local authority in the UK is seeking an Inquiries & Decision Officer for a temporary contract of 3-6 months with the potential for extension or permanence. The role involves assessing homelessness applications, providing high-standard customer service, and navigating complex legislative requirements.
Ideal candidates should have experience in homeless assessments and excellent communication skills. The position is hybrid, based in the City of London.
Homelessness Inquiries & Decisions Specialist (Hybrid) in London employer: Belmont Recruitment
Contact Detail:
Belmont Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homelessness Inquiries & Decisions Specialist (Hybrid) in London
✨Tip Number 1
Network like a pro! Reach out to people in the homelessness sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of homelessness legislation and best practices. We recommend practising common interview questions with a friend or in front of a mirror to boost your confidence and communication skills.
✨Tip Number 3
Showcase your customer service skills during interviews. Think of examples where you've gone above and beyond to help someone, especially in challenging situations. This will demonstrate your ability to handle complex inquiries with empathy and professionalism.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Homelessness Inquiries & Decisions Specialist (Hybrid) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in homelessness assessments and customer service. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping those facing homelessness and how your background makes you a perfect fit for this role. Keep it engaging and personal.
Show Off Your Communication Skills: Since excellent communication is key for this position, make sure your application reflects that. Use clear, concise language and check for any typos or errors. We want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Belmont Recruitment
✨Know Your Legislation
Make sure you brush up on the relevant homelessness legislation and local authority policies. Being able to discuss these confidently will show that you understand the complexities of the role and can navigate the legal requirements effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service, especially in challenging situations. This will demonstrate your ability to handle sensitive inquiries with empathy and professionalism.
✨Practice Your Communication
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or using video recordings to refine your delivery.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or the challenges faced by the department. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
