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For Companies At a Glance
- Tasks: Provide first line support for lab instruments and optimise automation processes.
- Company: Join the UK Biocentre, a leader in Life Sciences innovation.
- Benefits: Competitive salary, hands-on experience, and opportunities for growth.
- Why this job: Make a real impact in cutting-edge laboratory environments.
- Qualifications: Technical skills in software and hardware support are essential.
- Other info: Dynamic role with a chance to collaborate with experts in the field.
The predicted salary is between 30000 - 42000 £ per year.
We are currently recruiting for a First Line Support Engineer to work with the UK Biocentre in Milton Keynes. You will be responsible for providing first line support in maintaining and repairing laboratory instruments and equipment in a technologically advanced manner. Utilising comprehensive understanding of instruments and applications, diagnosis and repair will be key duties to optimise high throughput automation of Life Sciences projects. This crucial position will be embedded within the laboratories to provide direct support to laboratory operators in issues related to both software and hardware.
Responsibilities
- Lead equipment breakdown deep dive activities to identify underlying causes and provide repair and preventative maintenance to mitigate reoccurrence.
- Help develop best practice of automation users complying to SOPs.
- Work closely with equipment users to write and optimise protocols on automation platforms.
- Establish and maintain strong rapports with Vendor Application Specialists and Field Service Engineers.
- Develop and implement a proactive maintenance schedule for key equipment.
- Carry out ongoing equipment performance analysis.
- Interface with Quality Team to ensure compliance with ISO15189.
- Interface with IT team to ensure instruments are supported.
- Calibration of various scientific instrument types.
- Installing and configuring workstations of automation instruments in preparation for validation methods.
Location: Milton Keynes
Salary will depend on experience.
First Line Support Engineer in London employer: Belmont Recruitment
Contact Detail:
Belmont Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First Line Support Engineer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working at the UK Biocentre or similar organisations. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meetup, be ready to discuss your experience with laboratory instruments and automation. We want to see your passion for tech and problem-solving!
✨Tip Number 3
Prepare for the interview by brushing up on common troubleshooting scenarios. Think about how you would handle equipment breakdowns or software issues. We love candidates who can demonstrate their thought process and technical know-how!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at StudySmarter!
We think you need these skills to ace First Line Support Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the First Line Support Engineer role. We want to see how your background aligns with maintaining and repairing laboratory instruments, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting laboratory operations and how your expertise can contribute to optimising high throughput automation. Let us know what makes you the perfect fit!
Showcase Your Technical Skills: In your application, be sure to mention any specific technical skills or experiences you have with software and hardware support. We’re looking for someone who can dive deep into equipment issues, so highlight any relevant troubleshooting experiences.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you in the running for this exciting opportunity at the UK Biocentre!
How to prepare for a job interview at Belmont Recruitment
✨Know Your Instruments
Make sure you have a solid understanding of the laboratory instruments and equipment mentioned in the job description. Brush up on their functionalities, common issues, and troubleshooting techniques. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've diagnosed and repaired equipment issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to handle breakdowns and provide effective solutions.
✨Familiarise Yourself with SOPs
Since compliance with Standard Operating Procedures (SOPs) is crucial, make sure you understand what they are and how they apply to automation users. Be ready to discuss how you would help develop best practices and ensure adherence to these procedures in your role.
✨Build Rapport with the Interviewer
Establishing a good connection with your interviewer can go a long way. Be friendly, engage in conversation, and show enthusiasm for the position. Mention how you value collaboration with teams like Vendor Application Specialists and Field Service Engineers, as this reflects your team-oriented mindset.
