At a Glance
- Tasks: Provide a top-notch housing allocation service and conduct thorough investigations for applications.
- Company: Join Lambeth Council, a community-focused organisation making a difference in housing.
- Benefits: Negotiable salary, hybrid working, and potential for permanent position.
- Other info: Opportunity for career growth and generous referral fee.
- Why this job: Make a real impact on your community by helping residents find their homes.
- Qualifications: Experience in customer service and knowledge of housing allocation processes.
The predicted salary is between 33750 - 41250 £ per year.
Good Afternoon, I am currently representing Lambeth Council who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience.
This role will be based at: SW9 7AA Hybrid Working 2 days office based.
The right candidate will:
- Provide a high quality, customer focused and responsive housing allocation service to Lambeth tenants and residents applying for transfers and social housing by the efficient and timely allocation of Council housing and nominations to Housing Associations and Housing Co-operatives including various mobility schemes where appropriate.
- Advertise properties and short-list prospective tenants by matching need and qualification criteria through the processes of the choice-based lettings scheme and make direct offers of properties in accordance with the Council's Housing Allocation Scheme and related policies and procedures.
- Apply rigour and undertake detailed and thorough investigations (conducting home visits where necessary), in the verification process and in the approval of all housing applications through the housing register maintaining a detailed knowledge and understanding of Lambeth's Allocations scheme and associated policies and procedures.
- Work closely with housing providers, including ALMOs and Registered Social Landlords, maintaining and developing effective day to day working relationships and monitor their performance ensuring the most effective use of total social rented stock in the borough.
We require the following:
- Experience of working in diverse customer focused environment
- Experience in property allocation or verification of complex documentation
- Good understanding and knowledge of the processes and criteria for allocation of social rented housing under the provisions of Part VI of 1996 Housing Act
Generous referral fee. Look forward to speaking with you soon.
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