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- Tasks: Assess housing needs, interview applicants, and manage property allocations.
- Company: Brent Council, committed to supporting the community.
- Benefits: Negotiable salary, potential for permanent position, and valuable experience.
- Other info: Opportunity for career growth and a supportive work environment.
- Why this job: Make a real difference in people's lives while gaining essential skills.
- Qualifications: Experience with vulnerable groups and knowledge of housing legislation.
Good Afternoon, I am currently representing Brent Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience.
We are looking for a Lettings Officer. This role will be:
- To investigate and assess all applicants under the Housing Act 1985 and Housing Act 1996 (Part VI), Localism Act 2011 and Homelessness Reduction Act 2017 to assess whether housing is required. This may include interviewing applicants to determine their eligibility, making detailed enquiries to other organisations to verify information, and carrying out home visits in order to confirm/evaluate housing circumstances.
- To contribute to the maintenance of the choice based letting system which enables applicants to bid for properties, including the advertising and marketing of available properties.
- To make appropriate nominations and allocations to all social housing accommodation that the Council owns or has nomination rights to. To do so within agreed timescales to minimise voids periods and potential financial loss to the Council.
- To amend and update cases, properties and schemes on the LOCATA system and advise applicants on the use of the service. This will include monitoring and identifying any anomalies in bidding patterns and taking action to address issues, such as non-bidding or inappropriate bidding.
- To deal with enquiries and complaints and correspondence from clients and their professional advocates, including solicitors, councillors, MPs, the ombudsman and other housing providers, in line with the Council’s complaints and enquiries procedure. This may include preparing information to support court cases for which the post-holder is responsible.
We require the following:
- Experience of giving advice to customers and working with vulnerable groups.
- Experience of assessing Housing Waiting List applications and applying the terms of current legislation and Council policy and procedures.
- Understanding of housing need and homelessness issues in the Borough.
To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed). If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.
IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR A ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon.
Lettings Officer employer: Belmont Recruitment
Contact Detail:
Belmont Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Lettings Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing legislation and local policies. Be ready to discuss how your experience aligns with the responsibilities listed in the job description, especially around assessing housing needs and working with vulnerable groups.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a quick email or call to express your enthusiasm for the role. This shows initiative and keeps you on their radar, which can make a big difference.
✨Tip Number 4
Check out our website for more opportunities! We often have roles that might not be advertised elsewhere, so keep an eye out and apply directly through us to increase your chances of landing that perfect job.
We think you need these skills to ace Lettings Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lettings Officer role. Highlight your experience with housing legislation and working with vulnerable groups, as these are key aspects of the job. We want to see how your skills match what we're looking for!
Showcase Relevant Experience: In your application, emphasise any previous roles where you've assessed housing applications or dealt with customer enquiries. This will help us see that you understand the ins and outs of the housing sector and can hit the ground running.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforward communication, especially when it comes to important details about your experience.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen and know how to follow instructions!
How to prepare for a job interview at Belmont Recruitment
✨Know Your Legislation
Familiarise yourself with the Housing Act 1985, Housing Act 1996, Localism Act 2011, and Homelessness Reduction Act 2017. Being able to discuss these laws confidently will show that you understand the framework within which the Lettings Officer operates.
✨Demonstrate Empathy
Since you'll be working with vulnerable groups, it's crucial to convey your ability to empathise with applicants. Prepare examples from your past experiences where you've successfully supported individuals in challenging situations.
✨Showcase Your Problem-Solving Skills
Be ready to discuss how you've handled enquiries and complaints in previous roles. Highlight specific instances where you resolved issues effectively, as this will demonstrate your capability to manage the responsibilities of the role.
✨Understand the Local Housing Market
Research the housing needs and homelessness issues specific to the Borough. Showing that you have a grasp of local challenges will not only impress the interviewers but also indicate your commitment to making a positive impact in the community.