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- Tasks: Manage insurance claims from start to finish and investigate compensation claims thoroughly.
- Company: Join Lambeth Council, a supportive organisation with a focus on community service.
- Benefits: Hybrid working model, competitive pay, and potential for permanent position.
- Why this job: Make a real difference in the community while developing your skills in risk management.
- Qualifications: Experience in handling compensation claims and strong customer service skills.
- Other info: Opportunity for career growth and a chance to work in a dynamic environment.
Good Afternoon,
Read on to fully understand what this job requires in terms of skills and experience. If you are a good match, make an application.
I am currently representing Lambeth Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience.
The role will be hybrid: 1 day office based, 4 days remote working SW2 1RW.
The right candidate will:
- Handle from initial receipt through to conclusion, insurance claims in accordance with any relevant insurance policy conditions, claims handling protocols, and ensuring compliance with the relevant Civil Procedure Rules / Protocols.
- Carry out thorough investigations of compensation claims made against the council, including obtaining all relevant inspection and maintenance documentation, witness statements and other documentation necessary to assess the case.
- Prepare and maintain a case plan for each claim handled and obtain all relevant documentation, statements, medical records, photographs, receipts and other evidence required to adequately assess the claim within the relevant timeframes.
- Undertake a proactive review of all relevant facts for the detection of potential fraud and/or the exaggeration of claims, and liaise with colleagues to progress any suspected fraud for further investigation.
- Focus on and promote the Customer Experience, ensuring that insurance and claims services are provided in a consistent, customer focused manner, and feedback from customers is actively sought.
- Undertake a loss adjusting function on claims including making specific recommendations for the prevention of future or similar claims and ensuring that losses are mitigated through swift preventative action.
We require the following:
- Experience of handling compensation claims including decision making on liability and quantum issues.
- Experience of dealing with customers by telephone, in writing and face to face, and providing them with advice and assistance on insurance related matters.
To discuss this opportunity further please send over an up-to-date CV and give me a call.
If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.
If this role is not applicable to you, but you are looking for a role, please send over your CV and I will check what roles I have available.
Look forward to speaking with you soon.
Insurance & Risk Officer in Lambeth employer: Belmont Recruitment
Contact Detail:
Belmont Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance & Risk Officer in Lambeth
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and risk sector. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on openings at Lambeth Council or elsewhere.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of insurance claims handling and customer service. Think about real-life examples where you've successfully managed claims or improved customer experiences – these stories will make you stand out!
✨Tip Number 3
Don’t forget to follow up! After an interview or networking chat, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application process. Plus, applying directly can sometimes give you a leg up over other candidates. So, get your CV polished and hit that apply button!
We think you need these skills to ace Insurance & Risk Officer in Lambeth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with handling compensation claims and customer interactions. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Insurance & Risk Officer position. We love seeing enthusiasm and a clear understanding of the role, so let your personality come through.
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, especially when it comes to your experience and qualifications. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we’ll have all your details in one place, making it easier for us to review your application!
How to prepare for a job interview at Belmont Recruitment
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of insurance claims handling. Be prepared to discuss specific cases you've worked on, including how you approached investigations and what outcomes you achieved. This will show that you have the practical experience needed for the role.
✨Customer Experience is Key
Since this role focuses on promoting a positive customer experience, think of examples where you've successfully handled customer interactions. Be ready to share how you ensured clients felt supported and informed throughout the claims process.
✨Prepare for Fraud Detection Questions
Given the importance of identifying potential fraud, review any relevant experiences you have in this area. Be prepared to discuss how you would approach a case where fraud is suspected, and what steps you would take to investigate further.
✨Showcase Your Decision-Making Skills
The role requires making decisions on liability and quantum issues, so be ready to talk about your decision-making process. Think of scenarios where you had to weigh evidence and make tough calls, and explain how you arrived at your conclusions.
