At a Glance
- Tasks: Provide housing management services and support residents in their new homes.
- Company: Southern Housing, a supportive organisation with a focus on community.
- Benefits: Negotiable salary, potential for permanent position, and hybrid working.
- Other info: Opportunity for career growth and a generous referral fee for recommendations.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in housing management and excellent customer service skills.
The predicted salary is between 21 - 21 £ per hour.
Good Afternoon, I am currently representing Southern Housing, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience. This role will be based at: ME9 8GU Hybrid.
The right candidate will:
- Provide an effective housing management service, working with multi-agency partners and within the relevant legal and regulatory frameworks.
- Settle residents into their new homes and visit residents on a regular targeted and proactive basis, ensuring tenancy conditions are met and properties are maintained to a good standard.
- Complete welfare checks, making safeguarding referrals, monitoring and updating cases, working in partnership with multi-agency partners.
- Work proactively with customers, managing expectations, to ensure they’re able to have successful tenancies and have a positive view of their environment and landlord.
- Manage complex cases through to completion.
- Carry out pre-void inspections and viewings. Work with lettings and contract services colleagues to ensure the turnaround of vacant homes are within agreed key performance indicators.
- Support with the management of ASB cases as required. Lead on dealing with nuisance issues such as neighbour disputes not reaching the ASB threshold. Explore solutions such as good neighbour agreements, mediation, and non-legal interventions.
We require the following:
- Experience of working in a housing environment, including dealing with cases of nuisance and harassment in a housing management context and has a good knowledge of relevant legislation and of tenancy enforcement.
- Proven experience of following processes, using initiative, and delivering excellent customer service.
To discuss this opportunity further please send over an up-to-date CV and give me a call. If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.
If this role is not applicable to you, but you are looking for a role, please send over your CV and I will check what roles I have available. Look forward to speaking with you soon.
Housing Officer in Kent employer: Belmont Recruitment
Belmont Recruitment is an excellent employer, offering a dynamic work environment in the heart of Woolwich, where you can make a real impact on health and social care services. With a strong focus on employee development and innovative commissioning strategies, we provide ample opportunities for professional growth and collaboration within a supportive team culture. Join us to be part of a meaningful mission that prioritises integrated service delivery and community well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Kent
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Belmont Recruitment.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Belmont Recruitment? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Belmont Recruitment's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Housing Officer in Kent
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Housing Officer role at Belmont Recruitment, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Belmont Recruitment
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Belmont Recruitment operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Belmont Recruitment. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Belmont Recruitment.
