At a Glance
- Tasks: Manage debts, ensure prompt collections, and deliver excellent customer service.
- Company: Join Ramsey HealthCare, a leader in the healthcare sector.
- Benefits: Full-time role with competitive pay and valuable experience.
- Other info: Dynamic work environment with opportunities for growth.
- Why this job: Make a difference in healthcare finance while developing your skills.
- Qualifications: Attention to detail, communication skills, and experience in credit control.
Belmont Recruitment are currently looking for a Credit Controller to join Ramsey HealthCare on an initial 3-month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.
Key Responsibilities
- Monitor and manage outstanding debts from private patients, insurance companies, NHS bodies and third-party payers.
- Ensure prompt collection of cash to minimise the risk in our debtors ledger.
- Follow up on overdue accounts via phone, email, and written correspondence in accordance with company policies.
- Liaise with patients, insurers and NHS Shared Business Services to resolve billing queries or disputes in a prompt, professional and empathetic manner.
- Deliver excellent customer service.
- Reconcile accounts, investigate discrepancies, liaising with appropriate teams (billing, site based operational staff) to ensure adjustments or corrections are processed where required.
- Prepare and present regular reports on debtors’ status, bad debt provisions, and collection performance to senior management.
- Work closely with the billing team to ensure invoices are accurate and issued in a timely manner.
- Manage complex debt recovery accounts including decision to refer to legal teams, following internal policies.
Essential Requirements
- Excellent attention to detail & accuracy, ability to prioritise workload and meet deadlines under pressure, excellent communication, negotiation, and interpersonal skills.
- Experience in credit control, sound numerical & computer skills, including good familiarity with Excel and MS Office and ability to learn various finance systems.
Please apply with an up to date CV ASAP if this role would be of interest to you.
Credit Controller in Grove employer: Belmont Recruitment
East Sussex Healthcare is an excellent employer, offering a supportive work culture that prioritises employee development and well-being. With opportunities for career progression and the chance to make a meaningful impact in the community, working at Conquest Hospital or Eastbourne DGH provides a rewarding environment for those passionate about IT support in healthcare.
We think you need these skills to ace Credit Controller in Grove
Debt Management
Cash Collection
Communication Skills
Customer Service
Account Reconciliation
Dispute Resolution
Reporting Skills
