Homefinder and Registration Advisor in Derby

Belmont Recruitment are currently looking for a Homefinder and Registration Advisor to join Derby City Council's Housing Team on an initial 3-month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities * Register new applicants for social housing and update existing applications when household circumstances change. * Carry out verification checks to confirm eligibility. * Assess housing need and award priority in line with the Housing Allocations Policy. * Support applicants through the rehousing process, including placing bids on behalf of vulnerable people and those in the Emergency (Homeless) band to help them move on from temporary accommodation. * Review inactive applicants or those who repeatedly refuse properties; remove them from the register where appropriate under agreed policies. * Create property adverts for Homefinder Partner landlords and assist with the mutual exchange registration process. * Provide guidance and support to partner landlords. * Contribute to team targets and service plans. * Work with internal and external partners to maintain high performance and customer service standards. * Handle customer enquiries efficiently. * Complete clerical and administrative tasks. * Use Derby Homes’ computerised systems and new technology. * Attend team meetings, conferences and training as required. * Demonstrate commitment to equality policies, comply with all personnel, health & safety and safeguarding policies, and undertake any other duties appropriate to the grade. Essential Requirements * Experience working as a Homefinder and Registration Advisor * Knowledge of the Part 6 Housing Act 1996 * Awareness of welfare benefits * Social Housing experience * Experience of dealing with customers by telephone and/or face to face Please apply with an up to date CV ASAP if this role would be of interest to you