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- Tasks: Support residents with damp projects, coordinating works and ensuring smooth communication.
- Company: Join Greenwich Council, a community-focused organisation dedicated to improving local living conditions.
- Benefits: Enjoy a negotiable salary, potential for permanent position, and the chance to make a real impact.
- Why this job: Be part of a team that directly helps residents, enhancing your skills in project management and customer service.
- Qualifications: Experience in teamwork and excellent communication skills are essential; writing reports is a plus.
- Other info: This is a temporary role with opportunities for extension or permanent placement.
The predicted salary is between 28800 - 43200 £ per year.
Good Afternoon, I am currently representing Greenwich Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Damp Project Support Officer this role will be: SE288BF The right candidate will: * Expected to act as damp and mould liaison and work directly with residents to undertake coordination of works on larger damp projects (for example arrange storage of items, be the main contact, working closely with surveyors and tenants who may be very distressed or reluctant to allow works progression and to provide assurance, to ensure quick and smooth completion) * To coordinate and work closely with all teams within R&I & other departments to act as the main coordinator for existing and proposed projects to avoid duplication and take forward required actions relating to damp & mould (e.g., working with capital projects teams where major works are planned or need to be added/brought forward to resolve ongoing issues) * Coordinating and management of existing works orders to ensure existing backlog, new jobs are undertaken in a timely manner with continual updates to all stakeholders (tenants, surveyors, managers, complaints etc). We require the following: * Experience of working collaboratively and in consultation with different teams to deliver excellent customer services. * Experience of writing notes, letters and reports. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon
Damp Project Support Officer employer: Belmont Recruitment
Contact Detail:
Belmont Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Damp Project Support Officer
✨Tip Number 1
Familiarise yourself with the specific challenges related to damp and mould issues. Understanding the common concerns of residents and how to address them will help you demonstrate your empathy and problem-solving skills during any discussions.
✨Tip Number 2
Network with professionals in the housing and property management sectors. Engaging with others who have experience in similar roles can provide valuable insights and may even lead to referrals or recommendations for the position.
✨Tip Number 3
Prepare to discuss your experience in coordinating projects and managing multiple stakeholders. Be ready to share specific examples of how you've successfully navigated complex situations, especially when working with distressed individuals.
✨Tip Number 4
Research Greenwich Council's current initiatives and projects related to damp and mould. Showing that you are informed about their work and challenges will demonstrate your genuine interest in the role and the organisation.
We think you need these skills to ace Damp Project Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and project coordination. Emphasise any previous roles where you worked collaboratively with different teams.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements of the Damp Project Support Officer role. Mention your experience with damp and mould projects, and how you can provide assurance to distressed tenants.
Showcase Your Communication Skills: Since the role requires writing notes, letters, and reports, include examples of your written communication skills in your application. You might want to mention any relevant documents you've prepared in past roles.
Follow Up: After submitting your application, consider following up with a polite email or call to express your continued interest in the position. This shows initiative and enthusiasm for the role.
How to prepare for a job interview at Belmont Recruitment
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Damp Project Support Officer. Familiarise yourself with the key tasks such as liaising with residents, coordinating works, and managing existing orders. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Communication Skills
Since this role involves working closely with distressed tenants and various teams, it's crucial to highlight your communication skills. Prepare examples of how you've effectively communicated in challenging situations or coordinated with multiple stakeholders in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past experiences where you had to manage difficult situations or coordinate complex projects. Be ready to explain your thought process and the outcomes of your actions.
✨Demonstrate Customer Service Experience
The role requires excellent customer service skills. Be prepared to discuss your experience in delivering high-quality service, especially in stressful situations. Highlight any relevant examples where you went above and beyond to assist customers or clients.
