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- Tasks: Support the Healthroster system and assist users with enquiries and training.
- Company: Join Cheshire & Wirral NHS Trust, a vital part of the healthcare community.
- Benefits: Full-time hours, valuable experience in the NHS, and a supportive work environment.
- Why this job: Make a difference in healthcare by ensuring smooth operations of essential systems.
- Qualifications: Experience with Healthroster and strong customer support skills required.
- Other info: Opportunity for professional growth in a dynamic NHS setting.
The predicted salary is between 36000 - 60000 £ per year.
Belmont Recruitment currently have an opportunity available for an experienced Healthroster Administrator to join Cheshire & Wirral NHS Trust on an initial 3 month temporary assignment. This is a full time position, working 37 hours per week (Monday to Friday).
Duties & Responsibilities:
- Providing specialist systems support for the Healthroster suite of products
- Providing support to end users for general enquiries
- Providing basic training for new and existing users as required
- Resolving day to day issues efficiently and effectively in line with the Rostering Policy, escalating any issues to the appropriate person
- Setting up new users in line with system procedures as per Managers requests
- Assisting with ensuring personal records on Healthroster remain current and reflect detail contained on ESR
- Attending meetings with the Systems Support Manager
Requirements:
- Prior experience of working with the Healthroster system
- Experience and understanding of electronic system administrative processes
- Experience of delivering internal customer support
- Ability to work successfully in a technical environment
Healthroster System Support Administrator in Cheshire employer: Belmont Recruitment
Contact Detail:
Belmont Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthroster System Support Administrator in Cheshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the NHS or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by brushing up on your Healthroster knowledge. We recommend going through common questions and scenarios you might face. Show them you know your stuff and can handle those day-to-day issues like a champ!
✨Tip Number 3
Don’t forget to showcase your customer support skills! Be ready to share examples of how you've helped users in the past. This will highlight your ability to provide that essential support to end users, which is key for this role.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen. Plus, we’re always on the lookout for passionate candidates who are ready to make a difference in the NHS.
We think you need these skills to ace Healthroster System Support Administrator in Cheshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with the Healthroster system and any relevant administrative processes. We want to see how your skills match the role, so don’t be shy about showcasing your past achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Healthroster System Support Administrator role. Share specific examples of how you've provided support in similar environments.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. This helps us understand your qualifications better!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Belmont Recruitment
✨Know Your Healthroster Inside Out
Make sure you brush up on your knowledge of the Healthroster system before the interview. Familiarise yourself with its features and functionalities, as well as any recent updates or changes. This will show that you're proactive and genuinely interested in the role.
✨Prepare for Customer Support Scenarios
Since the role involves providing support to end users, think about common issues they might face and how you would resolve them. Be ready to discuss specific examples from your past experience where you've successfully helped users or resolved technical problems.
✨Showcase Your Training Skills
You'll need to provide training for new and existing users, so be prepared to talk about any previous training experiences. Consider preparing a brief outline of how you would approach training someone on the Healthroster system, highlighting your communication skills and ability to simplify complex information.
✨Demonstrate Your Team Spirit
Collaboration is key in this role, especially when attending meetings with the Systems Support Manager. Be ready to discuss how you've worked effectively in a team environment before, and how you handle feedback and escalate issues when necessary. This will show that you can thrive in a technical environment.
