At a Glance
- Tasks: Lead a team to manage repairs and maintenance, ensuring safety and compliance.
- Company: Join Southern Housing, a leader in social housing with a focus on community.
- Benefits: Negotiable salary, hybrid work model, and potential for permanent position.
- Other info: Opportunity for career growth and development in a supportive environment.
- Why this job: Make a real difference in people's lives through effective housing management.
- Qualifications: Experience in repairs management within social housing is essential.
Good Afternoon, I am currently representing Southern Housing, who are offering an initial temporary contract for a period of 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience. This role will be based at: 2 Pintle Place, Hancock Road, London, London, E3 3UP Hybrid 3 days office 2 days.
The right candidate will:
- Oversee end-to-end repairs, voids, and planned major complex works within your region while ensuring strict adherence to budget and Key Performance Indicators (KPIs).
- Reinforce Health & Safety legislation, manage compliance standards (like damp and mould programmes), and track performance and training metrics.
- Lead a multi-disciplinary team of directly employed trade operatives and specialist subcontractors to ensure that all repairs are completed safely, on time, and to an exceptional standard, maintaining elevated levels of satisfaction and strict KPI compliance.
- Manage and report on key performance indicators (KPIs), including emergency response times, appointment kept rates, first time fix, average end to end times and post-repair quality audits, both quality assurance and commercial VfM to include reviewing M3NHF schedules of rate.
- Lead, mentor, and develop a team of supervisors and direct tradespeople. Conduct regular 1-to-1s, tool-box talks, and performance reviews and encourage inclusive continuous improvement and personal development.
- Monitor expenditure against the reactive repairs budget, ensuring cost-effective material procurement, subcontractor deployment and efficient targeted direct labour allocation.
We require the following:
- Essential: Proven experience as a Repairs Manager or similar role within the Social Housing sector with value-based evidence of managing and co-ordinating the flow work between dynamically scheduled self-delivery direct labour and demand lead complex maintenance subcontracted repairs.
- Be able to demonstrate value for money and effectively highlight management tools used to monitor, measure and review repair demand on a weekly, monthly, quarterly and annual target operating model.
- Contractor Background: Demonstrable experience working for a Tier 1 Maintenance Contractor or large-scale DLO (Direct Labour Organisation) within a similar Housing Association environment and demonstrate the benefits of multi trade self-delivery.
To discuss this opportunity further please send over an up-to-date CV and give me a call. If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.
If this role is not applicable to you, but you are looking for a role, please send over your CV and I will check what roles I have available. Look forward to speaking with you soon.
Operations Manager (Repairs & Maintenance) in Bow employer: Belmont Recruitment
Belmont Recruitment is an excellent employer, offering a dynamic work environment in the heart of Woolwich, where you can make a real impact on health and social care services. With a strong focus on employee development and innovative commissioning strategies, we provide ample opportunities for professional growth and collaboration within a supportive team culture. Join us to be part of a meaningful mission that prioritises integrated service delivery and community well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (Repairs & Maintenance) in Bow
✨Get Your Foot in the Door
Temporary roles in construction often rely on quick recruitment, so make sure to visit local recruitment agencies that specialise in the construction sector. They usually have a go-to list of companies that need staff urgently, helping us connect with potential employers faster.
✨Leverage Community Connections
Construction is all about connections! Check out local trade events, networking gatherings, or even social media groups focused on your area. Engaging with the community can lead to insider knowledge about temporary job openings that might not be advertised anywhere else.
✨Showcase Your Skills with a Solid Portfolio
Even for temporary gigs, a visual portfolio can really set you apart. Take photos of previous projects you’ve worked on, or if you're fresh in the industry, show examples of your work during training. This can help us demonstrate our hands-on experience to potential employers, like Belmont Recruitment.
✨Apply Directly at Construction Sites
Don’t overlook the power of walking directly into construction sites. Many temporary positions are filled on the spot, so it’s worth popping by local sites and having a face-to-face chat. Bring your CV and be ready to impress, as companies like Belmont Recruitment appreciate proactive candidates ready to jump in when needed.
We think you need these skills to ace Operations Manager (Repairs & Maintenance) in Bow
Some tips for your application 🫡
Highlight Your Relevant Experience:In the construction game, having hands-on experience matters! Be sure to showcase any previous temporary roles or projects you've worked on in your CV. Mention specific skills like safety protocols, tools you're familiar with, or types of construction work you've done – this will help you stand out!
Showcase Certifications and Training:If you've got any relevant certifications or training like a CSCS card or health and safety courses, flaunt them! Include them in your CV and mention them in your cover letter. It shows that you're not just ready to get to work but that you've got the essential safety knowledge, which is super important in the construction industry.
Emphasise Flexibility and Availability:For a temporary role, flexibility is key! In your cover letter, make sure to clearly state your availability – are you ready to start immediately? Can you work various shifts? Letting Belmont Recruitment know how adaptable you are might just get you the edge over other candidates.
Keep it Concise and Clear:When applying for temporary roles in construction, employers often appreciate brevity. Keep your CV and cover letter clear and to the point. Focus on the skills and experiences that align most with what Belmont Recruitment is looking for. Avoid unnecessary fluff to make it easier for them to see why you’re the perfect fit!
How to prepare for a job interview at Belmont Recruitment
✨Show Off Your Safety Knowledge
In construction, health and safety is non-negotiable. Get comfortable with specific safety regulations like COSHH or Working at Height – you might get asked how you’d handle risk assessments or unsafe conditions. We need to show that we prioritise safety above all else.
✨Be Ready for Hands-On Scenarios
Expect practical questions or even a mini test where you’ll need to demonstrate basic skills. They might set up a scenario and ask how you would approach a specific task. Let’s prepare by brushing up on our trade skills and thinking through past projects we’ve worked on.
✨Flexibility is Key
Since this is a temporary role, they’ll want to know if you can adapt quickly to different teams and situations. Let's think about past experiences where we've had to adjust on the fly. This will show we’re ready to hit the ground running!
✨Highlight Your Previous Experience
Temporary roles often require hitting the ground running, so make sure to have a few stories lined up that showcase your relevant experience in construction. We want to emphasise skills that might not be on our CV—like teamwork and problem-solving when things don't go to plan.
