At a Glance
- Tasks: Lead wellness initiatives and create frameworks for exceptional guest experiences across Belmond's properties.
- Company: Join Belmond, a pioneer in luxury travel with a commitment to wellness and genuine connections.
- Benefits: Enjoy competitive perks, including private medical insurance, 25 days annual leave, and onsite gym facilities.
- Other info: Thrive in a supportive culture focused on kindness and personal development.
- Why this job: Shape the future of wellness while creating unforgettable moments for guests and communities.
- Qualifications: 5+ years in wellness, strong project management skills, and a passion for enhancing guest experiences.
The predicted salary is between 60000 - 80000 £ per year.
Description
The Global Wellness Manager supports the implementation of the Global Wellness Strategy across the guest journey at Belmond, representing the Wellness Function as an internal business partner.
There will be a strong focus on translating strategy into operational delivery, through creation of frameworks, tools and processes.
MAIN DUTIES AND RESPONSIBILITIES
- Operations Support
- Supports translation of Belmond’s Wellness Vision into Operational reality across the individual hotels, trains, safaris and boats of Belmond, with a focus on wellness practices of each location.
- Formulates and implements processes, frameworks, tools and best practices pertaining to the Wellness Operations across Belmond, driving a culture of excellence.
- Works closely with the Property Business Leaders to actively develop and support implementation of Wellness Concepts and Initiatives.
- Supports the animation of the global Belmond Wellness Community & drives ongoing training of our employees across the guest journey to increase awareness and understanding of Wellness in Operations.
- Conducts research of new Wellness innovations within and outside the hospitality industry.
- Partnership Management
- Coaches and collaborates with Property Business Leaders in the identification, selection and contracting of strategic Wellness partnerships in line with individual property positioning.
- Ensures best in class partnership results between individual properties and Wellness partners.
- Financial Performance
- Develops and implements Wellness Activations which benefit the wellbeing of our guests, whilst driving satisfaction, revenue, profit & PR
- Monitors the Wellness performance on an ongoing basis, identifying opportunities and solutions to enhance performance
- Development and Renovations
- Leads Wellness market studies for new locations and hotels, trains, safaris and boats of Belmond.
- Works closely with the Global Head of Wellness & Guest Experience to deliver appropriate. Wellness concepts and physical facilities in new and renovated properties.
- Supervise pre-opening Wellness preparations and activities where required.
Requirements
- Minimum 5 years of experience in a wellness environment (either within or external to luxury hospitality industry).
- Experience working in international luxury environments or with international partners and clients.
- Proven track record of implementing and running successful wellness initiatives and environments.
- Strong Project Management skills and knowledge.
- Keen understanding of and experience with brand and marketing.
- Strong analytical skills and ability to interpret data sets, advanced excel skills.
- A passion for wellness and wellbeing, with a strong personal interest in the area
- High motivation and proactive approach to identifying opportunities for enhancing guest experience and driving business growth.
- A curious mindset, with an entrepreneurial approach and a focus on driving action, highly motivated by the opportunity to help shape the future of Wellness for both Belmond guests and teams.
- Excellent communication and negotiation skills.
- Ability to work under pressure and meet deadlines.
Benefits
What We Offer
At Belmond, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests.
- We offer a comprehensive range of compensation, perks and benefits including:
- Complimentary and preferred rate experiences at our iconic destinations
- Private medical insurance and dental plans
- Group pension plan
- 25 days of annual leave (excludes UK bank holidays)
- Lifestyle and employee assistance programs
Onsite gym facilities We strive to create an environment where our employees can thrive both personally and professionally.
With a commitment to your ongoing development, you’ll have the opportunity to learn and grow alongside some of the most talented individuals in the industry.
Join us and be part of creating unforgettable moments for our guests, communities and each other.
At Belmond, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests.
This is your moment. Apply today!
About Us
Belmond was born from a passion for connecting discerning travellers with the world’s most remarkable properties, locations and journeys.
From hotels and trains to river cruises and safari lodges, Belmond’s Slow Luxury invites guests to discover a new pace of travel as they savour time, engage with local culture, and connect with nature and people around them through incomparable experiences and unforgettable stories.
With a legacy spanning over 45 years, since the acquisition of Hotel Cipriani in Venice in 1976, Belmond has grown into a global collection of 43 properties spread across 24 countries and territories.
Exceptional destinations connected by legendary journeys are the very soul of Belmond, where the path that brings you to a place is as important as the destination itself.
A pioneer of slow travel, Belmond has been operating the Venice Simplon-Orient-Express since 1982.
Belmond later expanded to include pristine beach resorts, such as Maroma on the Riviera Maya, historic hideaways such as Villa San Michele in the Florentine foothills, urbane icons, such as Copacabana Palace in Rio de Janeiro, and gateways to UNESCO world heritage sites, such as Hotel das Cataratas in Brazil’s Iguassu National Park.
As proud custodians of storied properties, Belmond is committed to building on the past to create a new legacy: the heritage of the future.
Working with communities and local talents, together with the world’s most respected chefs, designers and artists, Belmond continues its purpose of perpetuating the legendary art of travel.
Since 2019, Belmond has been part of the world’s leading luxury group, LVMH (Moët Hennessy Louis Vuitton).
Global Wellness Manager in London employer: Belmond
Belmond is an exceptional employer, offering a unique opportunity to work aboard the luxurious Britannic Explorer, where you can immerse yourself in a vibrant team culture dedicated to delivering unforgettable experiences. With a focus on employee growth and development, you will enjoy benefits such as health insurance and engaging team events, all while being part of a prestigious brand that values storytelling in travel.
StudySmarter Expert Advice🤫
We think this is how you could land Global Wellness Manager in London
✨Get Involved in Wellness Communities
Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like Belmond!
✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like Belmond.
✨Showcase Your Skills Online
Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like Belmond.
✨Utilise Your Connections
Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at Belmond!
We think you need these skills to ace Global Wellness Manager in London
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at Belmond
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with Belmond's Values
Before the interview, dig deep into Belmond's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
