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- Tasks: Deliver world-class hospitality and ensure exceptional dining experiences for guests.
- Company: Join the Britannic Explorer, a luxury train by Belmond.
- Benefits: Health insurance, wellness programmes, and unique travel experiences.
- Why this job: Be part of a legacy of luxury and create unforgettable moments.
- Qualifications: 1-2 years in luxury hospitality and strong customer service skills.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 20000 - 30000 £ per year.
As a Restaurant Steward at Britannic Explorer, a Belmond Train, you will be an essential part of the team delivering world-class hospitality in a unique, luxury setting. You will ensure an exceptional dining experience for every guest, providing attentive service with precision and care. If you’re looking to develop your skills and be part of a legacy of luxury, this is your moment.
Primary Responsibilities Include:
- Preparing the dining car for service, including table setup, silver service preparation, and mise en place.
- Providing high-quality food service during breakfast, lunch, and dinner, ensuring guests enjoy a seamless and memorable dining experience.
- Presenting menus, explaining daily specials, and offering knowledgeable recommendations on dishes and onboard offerings.
- Identifying, communicating, and accommodating guest allergies and dietary requirements, ensuring all meals are served safely and accurately.
- Serving meals with attention to detail and refinement, following Belmond service standards.
- Maintaining a clean, organized, and beautifully presented dining environment, including resetting tables and supporting general housekeeping of the restaurant area.
- Coordinating with the kitchen team to ensure accurate and timely delivery of dishes.
- Assisting with general onboard hospitality duties, including greeting guests, escorting them to their seats, and supporting operational departments as required.
What You Bring:
- Applicants must have eligibility to work in the UK.
- 1–2 years’ experience in a similar role within restaurant or luxury hospitality service.
- Strong understanding of table service, food presentation standards, and fine-dining etiquette.
- Foundational knowledge of food, wine, and pairing principles, with the ability to make informed recommendations to enhance the guest dining experience.
- A hospitality qualification is an advantage.
- Understanding of COSHH and safe handling of cleaning products.
- Excellent customer service, communication, and interpersonal skills.
- Ability to work efficiently in a fast-paced, high-end hospitality environment.
What We Offer:
- Health & Dental insurance plans.
- Discover Belmond Programme which includes complimentary and preferred rate experiences at our iconic destinations.
- Group Income Protection - Group Life Insurance - Employer contribution pension.
- Team social events.
- Wellness programme throughout the year.
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. This is your moment. Apply today!
About Us
Britannic Explorer, a Belmond Train, pays homage to the British tradition of touring, the train celebrates all that is intriguing, quirky and quintessential about the UK. Three- and six-night journeys take in the illustrious landscapes and vibrant cities of Cornwall, the Lake District and Wales. On board, guests enjoy menus designed by superstar chef Simon Rogan, a Bar, Observation Car and Wellness Suite. With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.
The Belmond & LVMH Family
The Britannic Explorer is proud to be part of LVMH and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.
Food & Beverage Steward - Restaurant in London employer: Belmond
Contact Detail:
Belmond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Steward - Restaurant in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Britannic Explorer and Belmond. Understanding their values and what makes them unique will help you connect better during your chat.
✨Tip Number 2
Practice your service skills! Since this role is all about providing exceptional dining experiences, brush up on your table service techniques and food presentation standards. Maybe even do a mock service with friends!
✨Tip Number 3
Show off your personality! When you’re in the interview, let your enthusiasm for hospitality shine through. Share stories that highlight your customer service skills and how you’ve gone above and beyond for guests in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Britannic Explorer team. Don’t miss out on this opportunity!
We think you need these skills to ace Food & Beverage Steward - Restaurant in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for providing exceptional service and creating memorable dining experiences.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Restaurant Steward role. Highlight relevant experience in fine dining and any specific skills that match the job description, like food presentation and customer service.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your personality, so don’t be afraid to let it come through while keeping it professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Belmond
✨Know Your Menu Inside Out
Before your interview, make sure you’re familiar with the types of dishes and drinks that might be served on the Britannic Explorer. Being able to discuss menu items confidently and suggest pairings will show your passion for food and beverage service.
✨Show Off Your Service Skills
Prepare to demonstrate your understanding of fine dining etiquette and table service. You might even want to practice setting a table or serving techniques at home. This will help you articulate your experience and skills during the interview.
✨Highlight Your Customer Service Experience
Think of specific examples from your past roles where you provided exceptional customer service. Be ready to share these stories, focusing on how you handled guest requests or resolved issues, as this is crucial in a luxury hospitality environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture or the training opportunities available. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
