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- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join The Cadogan, a prestigious Belmond Hotel known for luxury and exceptional service.
- Benefits: Enjoy free stays at Belmond hotels, 28 days holiday, and discounts on food and beverages.
- Why this job: Be part of a passionate team in a vibrant hospitality environment with growth opportunities.
- Qualifications: Previous supervisory experience in housekeeping and strong leadership skills are essential.
- Other info: Flexible schedule required, including weekends and holidays; perfect for those who thrive under pressure.
The predicted salary is between 24000 - 36000 £ per year.
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The Cadogan, A Belmond Hotel is seeking a Housekeeping Supervisor to join our team. As a Housekeeping Supervisor, you will be responsible for overseeing the daily operations of the Housekeeping department and ensuring that cleanliness and guest satisfaction are maintained to the highest standards.
Key Responsibilities:
- Supervise housekeeping staff and ensure proper training and development.
- Coordinate and assign daily tasks to housekeeping team members.
- Inspect guest rooms and public areas to ensure cleanliness and adherence to company standards.
- Handle guest complaints and ensure prompt resolution.
- Maintain inventory of cleaning supplies and equipment.
- Collaborate with other departments to ensure a seamless guest experience.
We are looking for a passionate individual with previous experience in a similar role. The ideal candidate will have strong leadership and communication skills, as well as a keen eye for detail. If you are committed to delivering exceptional service and have a passion for hospitality, we would love to hear from you!
Requirements
Requirements:
- Previous experience as a Housekeeping Supervisor or similar role.
- Excellent leadership and communication skills.
- Strong attention to detail.
- Knowledge of cleaning procedures and equipment.
- Ability to handle guest complaints and resolve issues effectively.
- Flexible schedule, including weekends and holidays.
- Ability to work well under pressure.
What We Offer:
- Incomparable Company benefits: free room nights in any Belmond hotel in the world, free foot care, free trips on the Day Trains
- 28 days holiday with increase after 2 years of service
- Beekeeping and Gardening teams
- 50% Food and Beverage discount in any outlet at any Belmond hotel
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Housekeeping Supervisor employer: Belmond
Contact Detail:
Belmond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with The Cadogan's values and standards. Understanding their commitment to guest satisfaction and attention to detail will help you align your responses during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Network with current or former employees of The Cadogan, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you’re genuinely interested in the role.
✨Tip Number 3
Prepare specific examples from your previous experience that showcase your leadership skills and ability to handle guest complaints. Being able to discuss real-life scenarios will demonstrate your capability and readiness for the Housekeeping Supervisor position.
✨Tip Number 4
Showcase your flexibility and willingness to work under pressure. Highlighting your adaptability, especially during busy periods or challenging situations, will reassure the hiring team that you can maintain high standards even in demanding environments.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Housekeeping Supervisor or in a similar role. Emphasise your leadership skills, attention to detail, and any relevant training you've provided to staff.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to guest satisfaction. Mention specific examples of how you've handled guest complaints or improved cleanliness standards in past roles.
Highlight Relevant Skills: In your application, clearly outline your knowledge of cleaning procedures and equipment. Discuss your ability to work under pressure and your flexibility regarding scheduling, especially during weekends and holidays.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Housekeeping Supervisor.
How to prepare for a job interview at Belmond
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you'll need to demonstrate strong leadership abilities. Be prepared to share examples of how you've successfully managed a team in the past, including any training or development initiatives you've implemented.
✨Highlight Your Attention to Detail
Attention to detail is crucial in housekeeping. During the interview, discuss specific instances where your keen eye for detail has positively impacted guest satisfaction or improved cleanliness standards.
✨Prepare for Guest Complaint Scenarios
Handling guest complaints effectively is a key responsibility. Think of a few challenging situations you've faced and how you resolved them. This will show your problem-solving skills and commitment to guest satisfaction.
✨Familiarise Yourself with Cleaning Procedures
Knowledge of cleaning procedures and equipment is essential. Brush up on industry standards and be ready to discuss your experience with various cleaning methods and tools during the interview.
