At a Glance
- Tasks: Deliver top-notch housekeeping services and maintain guest areas on a luxury train.
- Company: Join the Britannic Explorer, a unique Belmond Train experience.
- Benefits: Enjoy health insurance, team events, and wellness programmes.
- Other info: Seasonal role from March to November 2026 with great career growth potential.
- Why this job: Be part of an exceptional journey while showcasing your hospitality skills.
- Qualifications: 1-2 years in hospitality, with a passion for cleanliness and customer service.
The predicted salary is between 24000 - 36000 £ per year.
As a Housekeeping Steward at Britannic Explorer, a Belmond Train, you are part of a team responsible for providing an exceptional housekeeping service to our guests. In this role, you will ensure that all guest areas and cabins are well maintained, carry out back‑of‑house duties, and perform all service preparation punctually.
Primary Responsibilities Include:
- This is a seasonal role which runs from March to November in 2026.
- Providing excellent customer service to guests in accordance with Belmond and Leading Quality Assurance standards.
- Cleaning guest cabins and public areas according to departmental standards.
- Making guest beds with clean linen, replacing and adding guest amenities and collateral, and reporting any maintenance defects in the cabins and corridors.
- Assisting with general onboard duties, including greeting guests, helping with luggage and supporting other operational departments as required.
- Maintaining both team, personal, customer and non‑customer facing areas to the highest standards and always presenting yourself immaculately.
Requirements:
- Applicants must have eligibility to work in the UK.
- 1–2 years’ relevant experience in a similar role, preferably within the luxury hospitality industry.
- Hospitality qualification an advantage.
- COSHH knowledge and awareness.
- Knowledge of housekeeping operations, including cleaning practices, hygiene, safety & security, chemicals, cleaning equipment, bed‑making, arranging guest supplies, etc.
- Ability to work in high‑pressure situations, to follow instructions and work independently when required.
Benefits:
- Health & Dental insurance plans.
- Discover Belmond Programme which includes complimentary and preferred‑rate experiences at our iconic destinations.
- Group Income Protection – Group Life Insurance – Employer contribution pension.
- Team social events.
- Wellness programme throughout the year.
Britannic Explorer is a Belmond Train that takes to the rails from 4 July 2025. Paying homage to the British tradition of touring, the train celebrates all that is intriguing, quirky and quintessential about the UK. Three‑ and six‑night journeys take in the illustrious landscapes and vibrant cities of Cornwall, the Lake District and Wales. On board, guests enjoy menus designed by superstar chef Simon Rogan, a Bar, Observation Car and Wellness Suite. With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional. This is your moment. Apply today!
Housekeeping Steward employer: Belmond
At The Cadogan, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture where kindness and genuine connections flourish. Located in the heart of London's prestigious neighbourhoods, our team enjoys competitive salaries, generous benefits, and ample opportunities for personal and professional growth within the luxury hospitality sector. Join us to be part of a historic hotel that values its employees and creates unforgettable experiences for guests and communities alike.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Steward
✨Tip Number 1
Get to know the company! Research Britannic Explorer and Belmond to understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work as a Housekeeping Steward. Plus, a referral can give you a leg up!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to housekeeping and customer service. Think about your past experiences and how they align with the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Housekeeping Steward
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how your experience aligns with our commitment to exceptional service at Britannic Explorer.
Highlight Relevant Experience:Make sure to detail any previous roles you've had in housekeeping or similar positions. We’re looking for 1-2 years of relevant experience, so don’t be shy about showcasing your skills and achievements!
Be Specific About Your Skills:Mention specific skills that relate to the job, like your knowledge of cleaning practices and safety standards. This helps us see how you can contribute to maintaining our high standards on board.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Britannic Explorer!
How to prepare for a job interview at Belmond
✨Know Your Stuff
Before the interview, brush up on your knowledge of housekeeping operations and standards. Familiarise yourself with cleaning practices, hygiene, and safety protocols. This will show that you’re serious about the role and understand what it takes to maintain high standards.
✨Showcase Your Customer Service Skills
Since this role involves providing excellent customer service, think of examples from your past experience where you went above and beyond for guests. Be ready to share these stories during the interview to demonstrate your commitment to guest satisfaction.
✨Dress to Impress
Presentation is key in the hospitality industry. Make sure you arrive at the interview looking immaculate, as this reflects your understanding of the importance of personal appearance in a luxury setting. It’s all about making a great first impression!
✨Prepare for High-Pressure Scenarios
The job can be demanding, so be prepared to discuss how you handle pressure. Think of specific situations where you successfully managed stress or tight deadlines. This will help the interviewers see that you can thrive in a fast-paced environment.
