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- Tasks: Deliver exceptional food and beverage service on a luxury train.
- Company: Join Royal Scotsman, part of Belmond, offering unique travel experiences.
- Benefits: Enjoy meals, accommodation, team events, and wellness programmes.
- Why this job: Be part of a legacy of luxury and create unforgettable moments for guests.
- Qualifications: 1-2 years in hospitality, preferably luxury; COSHH knowledge is a plus.
- Other info: Seasonal role from March to November with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
As a Food & Beverage Steward at Royal Scotsman, A Belmond Train, you are part of a team that provides an exceptional Food & Beverage service to our guests. In this role, you will be responsible for ensuring that all guest areas aboard the luxury train are well maintained, carrying out back of house duties as well as completing all service preparation in a timely fashion. Reporting to the Train Manager, this is an exciting opportunity for a dynamic individual with a passion for excellence and storytelling in travel, a strong cultural awareness and an unswerving approach to maintaining standards. If you're looking to develop your skills and be part of a legacy of luxury, this is your moment.
Primary Responsibilities Include:
- This is a seasonal role. The season started in March and will run until November.
- Providing excellent customer service to guests in accordance with Belmond and Leading Quality Assurance standards.
- Providing breakfast, lunch and dinner service each day and carrying out cleaning, mis en place and maintenance duties.
- Bar service, including serving pre-lunch and -dinner drinks and canapés in the Observation Car, afternoon tea and preparing and serving welcome back drinks.
- Preparing tables with linens, silverware and glasses, informing customers about the day's specials and offering menu recommendations upon request.
- Assisting with general onboard duties, including greeting guests and helping with luggage.
Requirements What You Bring:
- 1-2 years experience in a similar role, preferably within the luxury hospitality industry. Hospitality qualification an advantage.
- COSHH knowledge and awareness.
- Ability to work in high-pressure situations, to follow instructions and to work independently when required.
- Good knowledge and understanding of food and wine.
- Excellent communication and interpersonal skills.
What We Offer:
At Royal Scotsman, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
- All meals provided
- Uniform & dry-cleaning
- Team social events
- Accommodation provided when travelling on board
- Visits to exclusive castles, distilleries & country pursuits
- Further learning & development opportunities within Belmond
- Discover Belmond Programme which includes complimentary and preferred rate experiences at our iconic destinations
- Wellness programmes throughout
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. This is your moment. Apply today!
About Us
Royal Scotsman, a Belmond Train, Scotland, rekindles the romance of travel on Highland escapes for up to 40 passengers. Interiors marry Edwardian elegance with country-house comfort. Guests dine on succulent Scottish fare, admire breathtaking scenery from the Observation Car and unwind in the onboard Dior Spa. Two- to seven-night itineraries, departing from Edinburgh, feature private visits to castles and distilleries.
With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.
The Belmond & LVMH Family
Royal Scotsman is proud to be part of LVMH and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.
Food & Beverage Steward - The Royal Scotsman employer: Belmond
Contact Detail:
Belmond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Steward - The Royal Scotsman
✨Tip Number 1
Familiarise yourself with the Royal Scotsman and its unique offerings. Understanding the luxury experience they provide will help you connect with the team during interviews and showcase your passion for the role.
✨Tip Number 2
Highlight any previous experience in high-pressure environments, especially within luxury hospitality. Be ready to share specific examples of how you've maintained service standards under pressure.
✨Tip Number 3
Brush up on your knowledge of food and wine pairings. Being able to discuss menu recommendations confidently can set you apart from other candidates and demonstrate your expertise.
✨Tip Number 4
Showcase your interpersonal skills by preparing to discuss how you build rapport with guests. Share stories that illustrate your ability to create memorable experiences, as this aligns with the ethos of Royal Scotsman.
We think you need these skills to ace Food & Beverage Steward - The Royal Scotsman
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Food & Beverage Steward position. Tailor your application to highlight relevant experience in hospitality and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in the food and beverage industry. Emphasise any luxury hospitality experience and relevant qualifications, such as COSHH knowledge.
Write a Personalised Cover Letter: In your cover letter, express your passion for providing excellent customer service and your enthusiasm for working in a luxury environment. Mention specific experiences that demonstrate your ability to thrive under pressure and maintain high standards.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Belmond
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for providing excellent service, especially in high-pressure situations.
✨Demonstrate Cultural Awareness
Since the role involves interacting with guests from diverse backgrounds, it's important to showcase your cultural awareness. Discuss any previous experiences where you successfully catered to different cultural preferences or needs.
✨Highlight Your Food and Beverage Knowledge
Be prepared to discuss your understanding of food and wine, as well as any relevant qualifications. You might even want to mention your favourite dishes or drinks and why they resonate with you, showing your genuine interest in the culinary aspect of the role.
✨Prepare Questions About the Role
At the end of the interview, have a few thoughtful questions ready about the position or the company culture. This shows your interest in the role and helps you determine if it's the right fit for you.
