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- Tasks: Deliver exceptional food and beverage service on a luxury train while maintaining guest areas.
- Company: Join the Royal Scotsman, part of the prestigious Belmond family.
- Benefits: Enjoy meals, accommodation, team events, and wellness programmes.
- Why this job: Be part of a unique travel experience and create unforgettable moments for guests.
- Qualifications: 1-2 years in hospitality, excellent communication skills, and a passion for service.
- Other info: Seasonal role with opportunities for personal and professional growth.
The predicted salary is between 1200 - 1600 £ per month.
As a Food & Beverage Steward at Royal Scotsman, A Belmond Train, you are part of a team that provides an exceptional Food & Beverage service to our guests. In this role, you will be responsible for ensuring that all guest areas aboard the luxury train are well maintained, carrying out back of house duties as well as completing all service preparation in a timely fashion. Reporting to the Train Manager, this is an exciting opportunity for a dynamic individual with a passion for excellence and storytelling in travel, a strong cultural awareness and an unswerving approach to maintaining standards. If you're looking to develop your skills and be part of a legacy of luxury, this is your moment.
Primary Responsibilities Include:
- This is a seasonal role which runs from March to November. This includes a 4-week training period prior to welcoming guests in April.
- Providing excellent customer service to guests in accordance with Belmond and Leading Quality Assurance standards.
- Providing breakfast, lunch and dinner service each day and carrying out cleaning, mis en place and maintenance duties.
- Bar service, including serving pre-lunch and -dinner drinks and canapés in the Observation Car, afternoon tea and preparing and serving 'welcome back' drinks.
- Preparing tables with linens, silverware and glasses, informing customers about the day's specials and offering menu recommendations upon request.
- Assisting with general onboard duties, including greeting guests and helping with luggage.
Requirements
- Applicants must have eligibility to work in the UK.
- 1-2 years' experience in a similar role, preferably within the luxury hospitality industry. Hospitality qualification an advantage.
- COSHH knowledge and awareness.
- Ability to work in high-pressure situations, to follow instructions and to work independently when required.
- Good knowledge and understanding of food and wine.
- Excellent communication and interpersonal skills.
Benefits
- All meals provided.
- Uniform & dry-cleaning.
- Team social events.
- Accommodation provided when travelling on board.
- Visits to exclusive castles, distilleries & country pursuits.
- Further learning & development opportunities within Belmond.
- Discover Belmond Programme which includes complimentary and preferred rate experiences at our iconic destinations.
- Wellness programmes throughout the year.
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. This is your moment. Apply today!
About Us
Royal Scotsman, a Belmond Train, Scotland, rekindles the romance of travel on Highland escapes for up to 40 passengers. Interiors marry Edwardian elegance with country-house comfort. Guests dine on succulent Scottish fare, admire breathtaking scenery from the Observation Car and unwind in the onboard Dior Spa. Two- to seven-night itineraries, departing from Edinburgh, feature private visits to castles and distilleries.
With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.
The Belmond & LVMH Family
Royal Scotsman is proud to be part of LVMH and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.
Food & Beverage Steward in Edinburgh employer: Belmond
Contact Detail:
Belmond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Steward in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Royal Scotsman and Belmond. Understand their values and what makes them unique in the luxury hospitality industry. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice your storytelling skills! Since this role is all about providing an exceptional experience, think of examples from your past work where you went above and beyond for guests. We want to hear those stories that showcase your passion for hospitality.
✨Tip Number 3
Dress to impress! When you come for your interview, make sure you look the part. A smart appearance shows that you respect the role and the company. Plus, it gives a great first impression!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, apply through our website for the best chance!
We think you need these skills to ace Food & Beverage Steward in Edinburgh
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for food and beverage service shine through. We want to see that you’re excited about creating exceptional experiences for our guests!
Tailor Your CV: Make sure your CV highlights relevant experience in the luxury hospitality industry. We love seeing how your past roles have prepared you for this exciting opportunity with us at Royal Scotsman.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this amazing role with Royal Scotsman.
How to prepare for a job interview at Belmond
✨Know Your Menu
Familiarise yourself with the food and beverage offerings that Royal Scotsman provides. Being able to discuss the menu confidently and suggest pairings will show your passion for the role and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond for guests, as this is crucial in the luxury hospitality industry.
✨Demonstrate Cultural Awareness
Since you'll be interacting with guests from diverse backgrounds, it's important to showcase your cultural awareness. Share any experiences you've had working with different cultures and how you adapted your service to meet their expectations.
✨Practice High-Pressure Scenarios
Given the fast-paced environment of a luxury train, practice responding to high-pressure situations. Think of scenarios where you had to think on your feet and how you managed to maintain service standards under stress.
