Restaurant Receptionist

Restaurant Receptionist

Oxford Full-Time 24000 - 36000 £ / year (est.) No home office possible
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Belmond Management Limited

At a Glance

  • Tasks: Welcome guests and manage lounge areas, ensuring a memorable experience.
  • Company: Join Belmond Le Manoir aux Quat'Saisons, a top-notch hotel in Oxfordshire known for its exquisite dining.
  • Benefits: Enjoy 28 holiday days, staff discounts, meals on duty, and a good work-life balance.
  • Other info: This is a fixed-term role until January 2026 with opportunities for recognition and rewards.
  • Why this job: Be part of a passionate team dedicated to excellence and personal growth in a unique environment.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and commitment to guest service.

The predicted salary is between 24000 - 36000 £ per year.

We are currently looking for a Restaurant Receptionist / Host to join the team at Le Manoir aux Quat\’Saisons, A Belmond Hotel following an internal transfer

This position involves being responsible for the welcoming and well-being of the guests and the management of the lounge areas within the hotel and restaurant. We are looking for someone who can converse with guests and really add value to their stay with us.

If you think this is you then we would love to hear from you

Belmond Le Manoir aux Quat’Saisons, located in the picturesque Oxfordshire village of Great Milton in the outskirts of Oxford, is renowned as one of Britain\’s finest gastronomic experiences. It is also one of the country\’s most intimate and original hotels, with 32 individually designed guest rooms.

Our people have a unique passion for delivering excellence to the highest standard. We look for people who aspire to learn new skills, are loyal, committed and wish to grow and develop within an inspiring culture. This is an excellent opportunity to work with a driven and passionate team focused on providing a quality experience.

We are passionate about providing our employees with a good work life balance therefore decided to close for lunch Monday to Wednesday to enable this. We have a 44 hour working week and any overtime is paid accordingly.

Please note this role is fixed term until January 2026

– 28 holiday days inclusive of bank holidays, additional holiday days depending on length of service and a day off on your birthday

– A variety of staff discounts available at Belmond

– Staff discounts at Belmond Le Manoir and friends and family rates

– A guest experience after one year of service and every year thereafter

– Loyalty and recognition awards and special occasion gifts

– Meals provided on duty

– Auto enrolled into company pension scheme

– Eligibility to join the childcare voucher scheme

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Restaurant Receptionist employer: Belmond Management Limited

Le Manoir aux Quat'Saisons, A Belmond Hotel, is an exceptional employer that prioritises the well-being and development of its staff in the stunning setting of Great Milton, Oxfordshire. With a strong focus on work-life balance, generous holiday allowances, and a culture that encourages personal growth, employees are empowered to thrive in a passionate team dedicated to delivering outstanding guest experiences. The unique benefits, including staff discounts and special recognition awards, make this an attractive opportunity for those seeking a rewarding career in hospitality.
Belmond Management Limited

Contact Detail:

Belmond Management Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant Receptionist

✨Tip Number 1

Familiarise yourself with the unique offerings of Le Manoir aux Quat'Saisons. Understanding the menu, the ambience, and the overall guest experience will allow you to engage more meaningfully with guests during your interview.

✨Tip Number 2

Showcase your interpersonal skills by preparing examples of how you've enhanced guest experiences in previous roles. This will demonstrate your ability to add value to the guests' stay, which is a key aspect of the role.

✨Tip Number 3

Research the culture and values of Belmond. Highlighting your alignment with their commitment to excellence and passion for hospitality can set you apart from other candidates.

✨Tip Number 4

Network with current or former employees of Le Manoir aux Quat'Saisons. They can provide insights into the work environment and expectations, which can be invaluable during your application process.

We think you need these skills to ace Restaurant Receptionist

Excellent Communication Skills
Customer Service Orientation
Interpersonal Skills
Attention to Detail
Multitasking Abilities
Problem-Solving Skills
Organisational Skills
Teamwork
Adaptability
Time Management
Conflict Resolution
Positive Attitude
Knowledge of Hospitality Industry
Basic Computer Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Restaurant Receptionist. Highlight your ability to welcome guests and manage lounge areas in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise skills such as communication, guest relations, and any previous roles that involved managing guest experiences.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your desire to contribute to the team at Le Manoir aux Quat'Saisons. Mention specific reasons why you want to work there and how you can enhance the guest experience.

Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a receptionist role.

How to prepare for a job interview at Belmond Management Limited

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about your previous experiences and how they have shaped your desire to create memorable guest experiences.

✨Demonstrate Excellent Communication Skills

As a Restaurant Receptionist, you'll be the first point of contact for guests. Practice clear and friendly communication, and be prepared to discuss how you handle different types of guests and situations.

✨Research the Venue

Familiarise yourself with Le Manoir aux Quat'Saisons and its offerings. Knowing about the restaurant's unique features and its reputation will show your genuine interest in the role and the establishment.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples from your past experiences where you successfully managed guest concerns or enhanced their experience.

Restaurant Receptionist
Belmond Management Limited
Location: Oxford
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