At a Glance
- Tasks: Lead a luxury train experience, setting ambitious goals and driving company initiatives.
- Company: Join the Belmond family, renowned for exceptional travel experiences.
- Benefits: Competitive salary, wellness programs, and exclusive travel perks.
- Other info: Dynamic environment focused on kindness, growth, and employee engagement.
- Why this job: Shape the future of luxury travel and create unforgettable moments.
- Qualifications: Senior experience in luxury hospitality and strong leadership skills.
The predicted salary is between 59400 - 72600 £ per year.
- Primary Responsibilities
- Set ambitious goals for the business.
- Contribute to short and long-term organisational planning and strategy and drive Company initiatives.
- Develop business strategies, including new business opportunities.
- Work towards ensuring high levels of Employee engagement, as well as positively contribute to the Employee engagement levels of the Company overall.
- Create a work environment that is high in employee morale and provides constant learning and development.
- Guide employees to work as a well-functioning team, able to set examples and foster inter-departmental relationships.
- Liaise regularly with key providers of business to the product to create and maintain positive relationships.
- Plan, forecast and budget the revenues and costs for the businesses.
- Allocate funds, authorise expenditures and assist in planning budgets for departments.
- Exceed guests' expectations through establishing a dynamic service culture within all teams.
- Implement measures to ensure that sustainability is at the forefront of all operations and considered in all decision making.
Qualifications
- Relevant senior level experience within the luxury hospitality industry.
- A business and/or hospitality related qualification (BA/MBA).
- Experience of consistently driving Excellence and reaching LQA targets
- Strong Leadership skills to manage and motivate the team as well as strong team spirit.
As the General Manager of The Britannic Explorer you will embrace and deliver the Vision of Belmond, be responsible for strategic planning, efficient operations and leadership, and strive towards Belmond's brand strategy of being the number one luxury travel experience in the world.
This is an exciting opportunity for a dynamic leader with a passion for excellence and storytelling in travel, a strong cultural awareness and an unswerving approach to maintaining standards.
If you're looking to develop your skills and be part of the future of luxury, this is your moment.
The Britannic Explorer is England and Wales' first luxury sleeper train, offering beautifully designed three- or six-night journeys from London through Cornwall, the Lake District and Wales.
Blending timeless rail heritage with modern British style, exceptional dining, curated destination experiences and restorative wellness, it celebrates the art of slow travel and creates unforgettable moments for guests on board and beyond.
The Belmond & LVMH Family Britannic Explorer is proud to be part of LVMH, and the Belmond global collection of iconic hotels, lodges, trains and river cruises, all creating exceptional experiences worldwide.
When you join one of our properties, you join a global family of history-rich hotels and breath taking destinations, where our employees are at the heart of the Belmond experience.
At Britannic Explorer we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests.
- We offer a comprehensive range of compensation, perks and benefits including:
- Competitive salaries and insurance plans.
- Complimentary and preferred rate experiences at our iconic destinations.
- Wellness programs
We strive to create an environment where our employees can thrive both personally and professionally.
With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry.
Join us and be part of creating unforgettable moments for our guests, communities, and each other.
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General Manager employer: Belmond Management Limited
As the General Manager of The Britannic Explorer, you will be part of a prestigious team within Belmond, renowned for its commitment to excellence in luxury travel. Our work culture is built on kindness and genuine connections, fostering an environment where employees are encouraged to grow both personally and professionally. With competitive salaries, wellness programs, and unique experiences at our iconic destinations, this role offers a rewarding opportunity to lead a passionate team while creating unforgettable moments for our guests.
Contact Details:
Belmond Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Belmond Management Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Belmond Management Limited
Don't be shy about reaching out to Belmond Management Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Belmond Management Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Belmond Management Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
