Bellway plc in Livingston seeks a Senior Customer Care Coordinator to ensure high standards of service within their Customer Care team. This role involves managing escalations and complex customer concerns, while actively supporting team initiatives and continuous improvement.
The ideal candidate has significant experience in Customer Care and possesses excellent communication and administration skills, contributing to a positive customer experience in line with company standards.
#J-18808-LjbffrSenior Customer Care Coordinator — Drive Service Excellence in Livingston employer: Bellway plc
At Bellway, we pride ourselves on being an exceptional employer, fostering a culture that values inclusivity and respect. As the Head of Commercial in Cambridge, you will not only lead a dynamic team but also have the opportunity to shape the future of our Eastern Counties division, with clear pathways for career progression and a supportive work environment that prioritises employee well-being and development. With competitive benefits, including a generous holiday allowance and a contributory pension scheme, Bellway is committed to ensuring that our employees thrive both personally and professionally.
