At a Glance
- Tasks: Manage customer care calls and coordinate maintenance requests for a leading house builder.
- Company: Join a top UK house builder with a strong reputation in the industry.
- Benefits: Enjoy 25 days holiday, a pension scheme, and an annual bonus.
- Why this job: Be the voice of customers and make a difference in their home experience.
- Qualifications: Administration experience, preferably in construction, with strong communication and IT skills.
- Other info: Full-time role with opportunities for growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading UK house builder is seeking a Customer Care Coordinator in Braunstone Town, Leicester. In this role, you will manage customer care calls, coordinate maintenance requests, and communicate effectively with various teams.
Ideal candidates have administration experience, preferably in construction, and possess strong communication and IT skills.
This full-time position offers a competitive salary and a range of benefits including 25 days holiday, a pension scheme, and annual bonus.
Construction Customer Care Coordinator – Multi-Site in Leicester employer: Bellway plc
Contact Detail:
Bellway plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Construction Customer Care Coordinator – Multi-Site in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the construction industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer care and construction. We recommend role-playing with a friend or using online resources to boost your confidence and communication skills.
✨Tip Number 3
Showcase your IT skills! Familiarise yourself with common software used in customer care and construction. Being tech-savvy can set you apart from other candidates and demonstrate your readiness for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Construction Customer Care Coordinator – Multi-Site in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administration experience, especially if it's in construction. We want to see how your skills match the role of a Customer Care Coordinator, so don’t hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a clear understanding of what we do at StudySmarter, so let your personality come through.
Show Off Your Communication Skills: Since this role involves coordinating with various teams, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we want to see that you can convey information effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Bellway plc
✨Know Your Stuff
Before the interview, make sure you understand the construction industry and the specific role of a Customer Care Coordinator. Brush up on common customer care scenarios in construction and think about how you would handle them.
✨Show Off Your Communication Skills
Since this role involves a lot of communication, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with teams or customers in the past, especially in an administrative context.
✨Get Familiar with IT Tools
As the job requires strong IT skills, be ready to discuss any software or tools you've used in previous roles. If you know specific systems that the company might use, mention them and express your willingness to learn new ones.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's customer care processes or team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.