Bellway plc is seeking a Customer Care Coordinator in Durham to deliver high standards of customer service throughout the post-completion journey. The role involves contacting customers during the warranty period, updating records, liaising with subcontractors, and ensuring timely defect resolution.
The ideal candidate has experience in a fast-paced customer care environment, strong communication skills, and proficient IT abilities.
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Customer Care Coordinator — Defect Resolution & Service Excellence employer: Bellway plc
At Bellway, we pride ourselves on being an exceptional employer, fostering a culture that values inclusivity and respect. As the Head of Commercial in Cambridge, you will not only lead a dynamic team but also have the opportunity to shape the future of our Eastern Counties division, with clear pathways for career progression and a supportive work environment that prioritises employee well-being and development. With competitive benefits, including a generous holiday allowance and a contributory pension scheme, Bellway is committed to ensuring that our employees thrive both personally and professionally.
