Customer Care Coordinator in Surrey

Customer Care Coordinator in Surrey

Surrey Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Bellway Homes

At a Glance

  • Tasks: Deliver top-notch customer service and manage post-completion journeys.
  • Company: Join Bellway, one of the UK's largest house builders.
  • Benefits: Flexible working options and a commitment to inclusivity.
  • Other info: Exciting career growth opportunities in a dynamic environment.
  • Why this job: Make a real difference in customer experiences and join a supportive team.
  • Qualifications: Strong communication skills and a passion for customer care.

The predicted salary is between 30000 - 40000 Β£ per year.

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At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.

There is an exciting opportunity to join Bellway, one of the UKs largest house builders. Our Southern Counties Division, located in Redhill is looking to recruit a Customer Care Coordinator to join the Divisions Customer Care team.

The Role

The Customer Care Coordinator plays a key role delivering a high standard of customer service throughout the post-completion journey, ensuring timely communication, defect resolution, and system accuracy in line with the Bellway Customer Care Charter, NHBC, and NHQC expectations. Working closely with the Customer Care team, the coordinator is responsible for managing customer issues.

Customer Care Coordinator in Surrey employer: Bellway Homes

At Bellway, we pride ourselves on being an exceptional employer, fostering a culture that values inclusivity and respect for all. Our Southern Counties Division in Redhill offers a supportive work environment with flexible working options, ensuring that our employees can thrive both personally and professionally. With a strong commitment to employee development and a focus on delivering outstanding customer service, joining our team as a Customer Care Coordinator means becoming part of a leading house builder dedicated to making a positive impact in the community.

Bellway Homes

Contact Details:

Bellway Homes Recruitment Team

We think you need these skills to ace Customer Care Coordinator in Surrey

Communication Skills
Time Management
Problem-Solving Skills
Attention to Detail
Property Maintenance
Multi-Trade Skills
Plumbing Diagnosis